The faster way to connect referrals with the right agency
Connect the partners who send referrals with the agencies that staff them so cases get filled faster and care starts on time.
Phone tag and faxes still decide who staffs the case
When a specialty pharmacy needs a nurse, the search runs on phone calls, faxes, and email threads. Cases sit open while clients wait. Agencies with open capacity never hear about the work. Your coordinators lose hours they don’t have, and every delay pushes the start of care further out.
Every referral, from offer to first visit, in one place
Marketplace connects the organizations that send client referrals with the agencies that staff them, so offers, acceptances, documents, and visit data move together instead of across phone, fax, and email.
Send visit and service offers to verified providers, then track every referral as it moves from offer, to acceptance, to scheduled visit. One system replaces the manual chase, so nothing slips between calls, faxes, and inboxes.
Review each offer with enough detail to staff safely: approximate location, service type, frequency, and duration. Accept or decline based on real capacity. Once a case is assigned to your team, full client details are released, so you start care with everything in hand.
Message partners inside a HIPAA-secure channel and exchange clinical documents, forms, care plans, and authorizations in both directions. Client records, diagnoses, and authorizations transfer with the referral so both sides work from the same information.
Visit and documentation data syncs back to the sending organization, so visit verification and clinical records reach the right place. See acceptance rates, fill times, and partner performance with built-in network analytics.
Two ways to connect, so the whole network can take part. Start with the no-cost Marketplace portal to accept referrals, complete required documentation, and return clinical notes while keeping your current system of record. Or run everything inside AlayaCare Cloud, where referrals flow straight into scheduling, mobile point of care, and billing with no double entry.
See Marketplace in action
Watch how one referral moves from a specialty pharmacy to a staffed visit, with documentation flowing back to the pharmacy.
See how agencies are scaling with AlayaCare
Schedule 24/7, improve care delivery, and eliminate visit verification errors while de-risking your business operation with agents built for home-based care.
“With our previous system, we were handling everything manually, from claims to document storage. Having all our documents in one central location has strengthened HIPAA compliance and made it easier to meet regulatory requirements across multiple states.”
— Stephanie Mullis, VP of Compliance
“My team, particularly those handling scheduling, have expressed immense appreciation for this program. They find it extremely user-friendly when it comes to admitting a new patient into our system and locating a nurse who is both available and lives near the patient.”
— Ray Landingin, CEO Enliven Home Infusion Specialists, LLC
“Visit Verification has really reduced the number of visits flagged for something that’s inconsistent. Switching over to EVV and billing item management catches a lot of errors before they get further downstream.”
— Harvey Mathews, Co-founder & COO, First Day Homecare
