Get insurance billing right the first time
Complex policy rules, manual claims work, and reimbursement delays put your cash flow at risk. AlayaCare helps your team coordinate multiple payors, verify coverage upfront, and keep claims moving with visibility at every step.
Trusted by more than 700 customers and thousands of users around the world
Built for the reimbursement realities of insurance billing
Insurance billing gets messy fast. One client can carry multiple payors, shifting policy rules, secondary claims, and coverage questions that slow payment down. Your team needs billing that stays accurate without adding back-office work. AlayaCare helps you coordinate benefits, verify coverage before care, track what is billed and paid, and keep a clear audit trail in one place.
The insurance billing landscape is one of the most complex in home care. Long-term care insurance, commercial plans, and private pay each bill differently. AlayaCare manages the documentation, claim formats, and benefit splits for all of them, so your team can run every insurance dollar from a single system.
Trusted by agencies
transforming home-based care
Thousands of care teams rely on AlayaCare every day. Here’s what they have to say:
Run every payor source from one platform
Most clients carry more than one payor. The same system that handles your insurance claims also bills Medicaid, Medicare, and private pay, so your team works from one source of truth instead of switching tools.
Invoice the VA and other third-party vendors electronically, cut billing time, and keep veteran care moving.
Bill Medicaid claims, manage authorizations, and meet state rules in the same system you use for insurance.
Invoice private-pay clients, process payments, and reconcile balances from the platform that already runs your insurance billing.
When a client carries more than one payor, you set the billing order once and AlayaCare sequences the primary, secondary, and private-pay portions for you. Each payor is billed in the right order, with no manual rework.
Yes. You set up long-term care insurance as a payor program, generate invoices, and pull the matching care notes and visit charts in one batch to send to the insurer. Your team runs it from the same system that handles scheduling and documentation.
Yes. You verify insurance and secure authorizations before care begins, so coverage gaps are easier to catch before claims go out.
Before a claim leaves the system, AlayaCare flags missing details such as authorization numbers, member IDs, or diagnosis codes on one review screen. You fix them up front, so fewer claims come back denied.
Yes. You set billing rules and payor requirements by state, so an agency operating across state lines bills correctly in each one without running separate systems.