See every gap and staff every visit
The margin in home care lives in the gaps between scheduling, delivery, and billing. AlayaCare gives your operations team one real-time view to close those gaps early, so authorized care gets staffed, delivered, and paid.
Trusted by more than 700 customers and thousands of users around the world
Your whole operation, running on one system
Operations is where staffing, delivery, and billing either come together or fall apart. When all three run on the same real-time information, your team spends less time chasing gaps and more time moving the business forward.
Every open shift and last-minute call-out eats into your team’s hours and your margin. Plan, fill, and adjust the day from a single live view, so coverage holds even when things change.
- Fewer vacant visits and last-minute scrambles
- Hours back for your schedulers every week
- A model that scales cleanly as you add branches and programs
Revenue leaks between authorization, delivery, and billing, and a missed code or a late claim is money you rarely recover. Track authorizations, verify visits, and catch errors before claims go out, so the care you deliver is the revenue you keep.
- More authorized hours turned into paid revenue
- Fewer denials from errors caught before claims go out
- Revenue that matches the care you actually deliver
- Confidence heading into payor and regulatory audits
Churn and burnout are operational costs, not just HR ones. Every caregiver who leaves is a re-hire, a re-train, and more visits at risk. Give your field team predictable schedules, mobile tools, and fair matching that respects their time.
- Caregivers who stay because schedules respect their time
- Fewer no-shows and last-minute gaps to backfill
- Less admin friction on every visit
- A field team that feels set up to succeed
Empower every role across your home care organization
See the whole business in one place, with reporting and analytics that turn operational data into confident decisions
Give clinical teams mobile-first documentation and AI-assisted tools that reduce admin friction and keep care safe and defensible.
Provide a reliable mobile app, online or offline, with predictable schedules and clear instructions for every visit.
See how agencies grow with AlayaCare
Schedule 24/7, improve care delivery, and eliminate visit verification errors while de-risking your business operation with agents built for home-based care.
“With our previous system, we were handling everything manually, from claims to document storage. Having all our documents in one central location has strengthened HIPAA compliance and made it easier to meet regulatory requirements across multiple states.”
— Stephanie Mullis, VP of Compliance
“My team, particularly those handling scheduling, have expressed immense appreciation for this program. They find it extremely user-friendly when it comes to admitting a new patient into our system and locating a nurse who is both available and lives near the patient.”
— Ray Landingin, CEO Enliven Home Infusion Specialists, LLC
“Visit Verification has really reduced the number of visits flagged for something that’s inconsistent. Switching over to EVV and billing item management catches a lot of errors before they get further downstream.”
— Harvey Mathews, Co-founder & COO, First Day Homecare
A typical mid-market rollout runs six to 10 weeks, and enterprise or multi-region rollouts run three to six months, sized to your complexity. You get a structured plan and a readiness checklist up front, and we migrate and validate your client, employee, service, and authorization data with your team before go-live, so you start closing coverage gaps and protecting billable hours sooner.
Yes. Through open APIs and a library of prebuilt integrations, AlayaCare connects to payroll, HR, clinical, compliance, and payments tools, so your team stops rekeying the same data between systems. Fewer manual handoffs means fewer errors between scheduling, delivery, and billing, which keeps more visits staffed and more hours paid.
Billing review flags missing or incorrect data before claims go out, and automated eligibility checks catch coverage gaps early. When a payor denies a claim, denial reason codes surface inside the platform, so your team can revise and resubmit without leaving AlayaCare.
AlayaCare Cloud holds independent SOC 1 Type II, SOC 2, and HITRUST certifications, with HIPAA and HITECH support in the US and PIPEDA and provincial privacy compliance in Canada. Data is encrypted in transit and at rest, and Canadian client data is hosted in Canada. Verified visit records and clean audit trails also protect the revenue you have already earned when a payor or regulator reviews it.
Yes. Multi-tiered billing supports private pay, government, and insurance programs, and US agencies can bill across states with visit data routed to the right state EVV aggregators. Real-time views of authorizations and remaining units keep every program in line before claims go out.