AlayaCare Cloud
The AI-powered operating system for home-based care
One unified platform to deliver consistent care, optimize operations, and grow your business.
Trusted by more than 700 customers and thousands of users around the world
What AlayaCare Does
Eliminate manual inefficiencies: The 4 pillars of AlayaCare
AlayaCare connects every layer of your operation. From caregiver tools to executive oversight, no more trade-off between care quality and business performance.
Close the gaps between authorization, scheduling, and billing: real-time authorization tracking, EVV compliance, and scheduling automation.
Give caregivers and clinical managers tools that support client care, not added friction.
Keep referral partners, clients, and families informed and build trust, without the back-and-forth.
Retain visibility across every branch and every service line, every day, with centralized audit trails, real-time performance, and standardized compliance workflows.
Embedded Intelligence
Elevate how every team operates
Built for home-based care, AlayaFlow deploys AI agents across the AlayaCare EMR. Automate manual tasks to help your intake, scheduling, clinical, and billing teams to focus on meaningful connections, while saving 80% of time and costs.
- Scale the human side of care
- 24 / 7 intelligence to back your team
- Automate high-risk, high-friction tasks
Operations and Governance
Scale your business while you ensure compliance
AlayaCare brings every layer of your operation into one place — from caregiver tools to executive oversight.
Run more predictable schedules by connecting authorizations, caregiver availability, visit delivery, and billing in one system, so you reduce missed visits, protect margins and respond faster to gaps.
Stay ahead of EVV, documentation, and payor requirements by connecting eligibility, care delivery, visit verification, and billing workflows in one system.
Link scheduling, visit verification, and claim management to capture authorized hours, reduce revenue leakage, and get paid with predictably
Connect data across locations, service lines, and payor types for clear insight into performance, client health, and operational risk
Workforce Management
The best experience retains the best talent
From a caregiver app, to the ability to effectively schedule your teams, do the things to keep your caregivers, clinicians, and back-office teams happy.
Help caregivers connect with clients with tools built specifically for them, so they have real-time access to insights, intelligence, and critical tasks to ensure that they’re focusing on care.
Manage how you compensate and support your teams with one platform to process payroll, track hours, understand skills, view certifications, and manage the front-line of care.
AlayaCare Ecosystem
Integrate your entire business with one operating system
Automate and streamline your operations by connecting to an ecosystem of best-in-class third party integrations.
Manage Multiple Service Lines
Built for the people delivering care
From single branch to enterprise networks, AlayaCare fits your service, your role, and your scale.
- Close scheduling and authorization gaps, and keep EVV and visit data aligned across care and billing
- Cut disconnected systems so staff focus on care, not data entry
- Gain cost and revenue visibility across states and service lines, to protect margins
- Align operational, clinical, and billing compliance with waiver and payor requirements
- Scale securely with enterprise-grade controls as you grow
“Our previous EMR had issues with usability on the caregiver side, and reporting was virtually non-existent. The system also kept client and caregiver records completely separate, with two environments that didn’t communicate with each other. With the company projecting significant growth, we knew we didn’t want to carry those problems forward.”
- Connect specialty pharmacy and home infusion agency in one workflow
- Coordinate referrals, scheduling, and care documentation between partners
- Fill staffing gaps faster within one connected referral network
- Equip field nurses with easier mobile documentation to reduce time spent on paperwork
- Customize clinical forms and simplify billing processes within the network
"Integrating AlayaCare empowered Drip Masters expert IV Nurses to rapid expansion in the home infusion market through: streamlined workflows, deeper visibility, enhanced compliance, incredible documentation systems, and the Marketplace for connecting us immediately with referral sources."
- Provide nurses greater context with one easy-to-use portal to access and update their schedules, caseload, forms, and tasks
- Match the right nurse to the right case based on skill, availability, and continuity needs
- Cut admin time with AI-powered insights and care documentation for more proactive care interventions
- Manage attendance, clinical, and billing compliance in one operating system
“I just feel like the platform is so versatile that we can make whatever we need as we grow and expand into franchising, no matter what state, rules, regulations, payers, or requirements. It’s a system that will grow alongside us,”
- Keep the entire circle of care engaged through one platform
- Support detailed documentation with configurable forms and structured care plans
- Connect EVV and billing workflows across pediatrics and other service lines
- Maintain control across operational, clinical, and financial workflows
- Match the right clinician to the right child with smarter scheduling
“The authorizations capability has dramatically enhanced our communication between the clinical and operations teams. Previously, our reliance on email was substantial, but now, with authorizations, our operations team can access information in real-time.”
- Connect intake, care plans, scheduling, and billing in one workflow
- Support clients and family caregivers at every stage with a platform that extends to a wider ecosystem of care
- Improve the continuity of care across programs through a fully integrated platform
- Reduce back-and-forth with secure, centralized messaging
Make care your focus, while lowering costs, driving growth, and reducing risks with intelligence woven across how you operate.
