Session Details
Tuesday, August 18 | 12-12:30pm ET
Scheduling + Clinical Agents
See the newest scheduling and clinical capabilities in action, including proactive visit management, communication workflows, care plan support, and documentation enhancements.
Thursday, August 20 | 12-12:30pm ET
Intake + Billing Agents
Explore the latest intake and billing skills designed to accelerate referrals, improve visit verification workflows, and improve operational visibility.
Session Speakers
Aaqib Shehzad
Staff Product Manager | AlayaCare
Aaqib Shehzad is a Staff Product Manager at AlayaCare focused on AlayaFlow agent experiences and product requirements. His work spans Visit Verification, scheduling and voice-agent capabilities, Receptionist Agent strategy, and Community SSO rollout planning.
Alex Skinner
Director, AI & Strategic Programs | AlayaCare
Alex Skinner is Director, AI & Strategic Programs at AlayaCare, where he leads AI and strategic programs including AlayaFlow agentic initiatives and customer implementation work. His focus includes AlayaFlow growth, customer ROI, pilot progression, and the development of AlayaCare’s customer maturity model and benchmarking framework.
Félix Vaillancourt
Staff Product Manager | AlayaCare
Félix Vaillancourt is a Staff Product Manager at AlayaCare based in Montreal. His work spans Intake Agent pricing and positioning, marketplace initiatives, and improvements to intake workflows.
