Veteran Affairs

Every hour of VA care, fully reimbursed

Veterans Affairs (VA) authorizations, claims, and outside billing fees chip away at the margin on every veteran you serve. AlayaCare brings VA authorizations, visit documentation, and clean claims into one platform, so more of each reimbursement stays with your agency.

Built for the agencies that serve veterans

Serving veterans means living with the VA’s rules: care authorized in fixed hour blocks, claims routed through Community Care Network payors, and reimbursements that take time to land. Many agencies pay an outside biller a percentage of every VA claim just to keep cash flowing. With AlayaCare, you can run veteran care and collect every dollar you’re owed, all inside one system.

Core Capabilities

Run veteran care and get paid, all in one place

From the first authorization to the final claim, AlayaCare keeps VA-funded care moving without spreadsheets, workarounds, or surprise write-offs.

Stop paying someone else to bill the VA

Many agencies hand VA billing to an outside company and pay a fee on every claim. AlayaCare gives you the tools to manage VA authorizations, documentation, and claims in-house, so more of each reimbursement stays in your business.

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ROI

Run your business to its full potential

95 %
State reimbursement rate
95 %
Visit completion and EVV use
84 %
Reduction in bad debt

More payor sources

Manage every payor your veterans rely on

Most agencies that serve veterans also bill private pay, Medicaid, and long-term care insurance. Run them all on one platform, with billing rules that fit each payor.

Private Pay

Invoice private-pay clients, manage multiple rates, and reconcile payments without leaving the platform.

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Medicaid

Navigate state rules, EVV, and clean-claim requirements for the most complex payor in home care.

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Insurance

Streamline long-term care insurance submissions and bulk invoicing so high-touch care stays profitable.

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FAQs

VA billing questions, answered

You can manage VA billing in AlayaCare. Build VA claims, route them through your clearinghouse or Optum, and cut or replace the percentage you pay an outside biller. Agencies that prefer a billing partner can keep one. AlayaCare supports both approaches.

Yes. Agencies bill the VA and Community Care Network payors through AlayaCare, and we support Optum for visit verification and for claims you submit through your clearinghouse.

Yes. AlayaCare supports multiple payors with multi-tiered billing rules, so VA, private pay, Medicaid, and insurance all live in one platform with the right rates and rules applied to each.

Timeline depends on scope. A standard migration moves client and employee demographics first, then your team builds out the rest of each profile with guided training, which is where staff get comfortable on the platform.

The VA does not impose the same federal EVV mandate as Medicaid. AlayaCare captures visit verification through its mobile app and integrates with aggregators such as Optum when a specific payor requires it.