Veteran Affairs
Every hour of VA care, fully reimbursed
Veterans Affairs (VA) authorizations, claims, and outside billing fees chip away at the margin on every veteran you serve. AlayaCare brings VA authorizations, visit documentation, and clean claims into one platform, so more of each reimbursement stays with your agency.
Trusted by more than 700 customers and thousands of users around the world
Built for the agencies that serve veterans
Serving veterans means living with the VA’s rules: care authorized in fixed hour blocks, claims routed through Community Care Network payors, and reimbursements that take time to land. Many agencies pay an outside biller a percentage of every VA claim just to keep cash flowing. With AlayaCare, you can run veteran care and collect every dollar you’re owed, all inside one system.
Many agencies hand VA billing to an outside company and pay a fee on every claim. AlayaCare gives you the tools to manage VA authorizations, documentation, and claims in-house, so more of each reimbursement stays in your business.
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Trusted by agencies
transforming home-based care
Thousands of care teams rely on AlayaCare every day. Here’s what they have to say:
More payor sources
Manage every payor your veterans rely on
Most agencies that serve veterans also bill private pay, Medicaid, and long-term care insurance. Run them all on one platform, with billing rules that fit each payor.
You can manage VA billing in AlayaCare. Build VA claims, route them through your clearinghouse or Optum, and cut or replace the percentage you pay an outside biller. Agencies that prefer a billing partner can keep one. AlayaCare supports both approaches.
Yes. Agencies bill the VA and Community Care Network payors through AlayaCare, and we support Optum for visit verification and for claims you submit through your clearinghouse.
Yes. AlayaCare supports multiple payors with multi-tiered billing rules, so VA, private pay, Medicaid, and insurance all live in one platform with the right rates and rules applied to each.
Timeline depends on scope. A standard migration moves client and employee demographics first, then your team builds out the rest of each profile with guided training, which is where staff get comfortable on the platform.
The VA does not impose the same federal EVV mandate as Medicaid. AlayaCare captures visit verification through its mobile app and integrates with aggregators such as Optum when a specific payor requires it.


