Our approach to AI
Research
Our commitment to innovation is rooted in compassion. At AlayaCare, we’ve been building with AI for nearly a decade — long before it became a trend. Today, we’re leading the way in applying artificial intelligence to home and community-based care, with solutions backed by world-class research and informed by the day-to-day realities of care providers and clients.
Technology
AI that powers a platform, not a plug-in. From predictive analytics to conversational AI, and soon, agentic AI tools that take intelligent action on behalf of users, we’re embedding intelligence in our platform to reduce administrative burden, improve outcomes, and enhance every care interaction.
Built with compassion, backed by data science
Behind every visit is a care provider juggling endless decisions. Behind every decision is hard-to-access data and scattered information.
AlayaFlow
Smarter home-based care
Automate the manual and unlock operational savings with intelligent EHR workflows built to free your team to focus on what matters: delivering better care.
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Layla
Support when you need it most
Whether your team is juggling visits, catching up on client notes, or looking for quick information, Layla is there to lighten the load and help you make decisions faster.
Learn MoreVisit Optimizer
Boost workforce efficiency
Empower schedulers and your field staff with data-driven visit plans that reduce travel time, balance caseloads, and meet care continuity goals.
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Client Intelligence Suite:
See what others miss
Help your clinical teams stay one step ahead with predictive analytics that flag at-risk clients before issues escalate, with the insights you need to act early, reduce hospitalizations, and deliver proactive care with confidence.
Notable:
Accelerate clinical notes review
Notable uses advanced LLMs (large language models) to extract insights from unstructured notes, flag follow-ups, and highlight crucial information, helping care teams save time, reduce oversight, and stay focused on delivering better care.
Ethical, transparent, and compliant AI you can trust
Platform-Native AI
Our AI is embedded across workflows and infrastructure, delivering intelligence where it's needed most. Unlike isolated point solutions, AlayaCare's native agents and AI products ensure consistent performance, streamlined data governance, and enterprise-grade security at every point of interaction.
Compliance & Certifications
AlayaCare complies with leading healthcare privacy regulations (HIPAA, HITECH, PIPEDA, PHIPA) and undergoes regular SOC 2 Type II audits, ensuring secure, reliable, and privacy-focused operations across all regions.
Secure & Isolated Data Use
Client data is fully isolated for training, testing, and inference, with role-based access aligned to existing platform permissions.
Bias Mitigation
We avoid bias-sensitive data, use transparent and fair model design (FTU), and maintain ongoing checks to ensure model fairness.
Governance & Accountability
As a signatory of the AI Code of Conduct, we ensure every AI action is logged and human-approved for full transparency.
Environmentally Responsible
We reduce impact by using PEFT and smaller, task-specific models to balance performance with sustainability.
Trusted by leading providers across North America
Dive deeper into AI in home care
Whether you're just getting started or looking to expand your knowledge, we provide structured resources to help you get the most out of our AI-powered tools and intelligent features. This is your hub to build skills, explore capabilities, and confidently integrate AI into your daily workflows.
Unlocking AI’s potential in home and community care with Naomi Goldapple
Episode 78 of the Home Health 360 podcast.
Video: Future of AI in Home-based care
How Artificial Intelligence, Predictive Analytics, and AI Agents are Transforming Our Industry.
AI Agents: a new era of smarter, proactive care
Discover the potential of AI agents.
4 revolutionary use cases for AI in home-based care
4 compelling use cases powered by AI and ML and how these examples are impacting clients, caregivers, and agencies.
Beyond the Buzz– Practical AI Application in home-based care
Real AI solutions from industry innovators for every facet of your business.
Guide: The Future of AI in Home-Based Care
How Artificial Intelligence, Predictive Analytics, and AI Agents are Transforming Our Industry.
Agentic AI and the future of home-based care: Predictions for 2025 with Adrian Schauer
Episode 73 of the Home Health 360 podcast.
Bien Chez Soi – Client Intelligence Suite: 60% more accurate diagnoses with Al-Powered insights
Strategies for expanding AI capabilities organization-wide.
Blog: 5 ways AI and advanced algorithms are optimizing scheduling for home care agencies
Streamline home care operations with AI-driven, predictive scheduling.
We co-innovate with some of the largest home health organizations and government partners in Canada and the US
Let's Talk
Ready to start? Book a demo and speak to an expert
See how AlayaCare can help your organization first-hand with a demo that will show you the benefits of our platform and answer all your questions.