What’s New in AlayaCare

Product Updates

Discover the latest in new, updated, and enhanced product features

Innovation that moves your mission forward

Explore the latest updates across the AlayaCare platform.

AI That Works for Every Team

Scale care with new agentic workflows

New agentic AI capabilities in AlayaFlow help your teams save time and reduce costs, so you can scale care without scaling overhead.

Intake Agent

Build an always-on operational layer for the front door of your business. Intake Agent auto-processes structured referrals and reduces manual coordinator effort, so your team moves faster from referral to first visit.

Scheduling Agent

Keep schedules moving with expanded AlayaFlow skills that help teams fill vacant visits, manage complex visit patterns, confirm weekly schedules proactively, respond to same-day missed visits, and capture new-hire availability and preferences.

Clinical Agent

Support clinicians with AlayaFlow-powered care planning that generates recommended care plan drafts and helps teams review and update existing plans. Save clinicians up to 20% of their time so they can focus on what matters most: client care.

Billing Agent

Extend AlayaFlow into billing with new skills that go beyond visit verification, including client confirmation for high-risk exceptions. Resolve costly, manual processes and free your team to focus on what only they can do.

Elevate and Modernize Operations

Say hello to enhancements your back-office team has been asking for

Explore 75 enhancements across tasks, billing, and organizational management.

One connected, transparent task hub across web and mobile keeps office and field teams aligned in real time.

  • Improve visibility with enhanced task creation, tagging, and filtering
  • Simplify recurring and cross-functional work with cloning and bulk updates
  • Support stronger reporting and productivity insights with the new data cube
AlayaCare tasks screen showing a list of assigned tasks with a visit verification missing information panel open

Manage distinct service lines with dedicated configuration, rules, and visibility, all within a single platform.

  • Define service-specific settings, billing rules, and structures for each line of business.
  • Attach branches to a specific line of business and apply LOB frameworks to branch-level configuration.
  • Create a stronger foundation for growth across new markets, service types, and programs.
AlayaCare line of business management screen showing a list of business lines with associated resources, viewed on a laptop during a team discussion

Protect your revenue with cleaner, more configurable billing for complex payor arrangements.

  • Create batched invoices in a single click with new batched billing
  • Configure additional agency and contract rates on bill codes for more accurate contractual adjustments
  • Added bill code, bill code description, quantity, branch name, and visit date columns to the electronic billing sub-ledger
AlayaCare payroll period billing report screen showing a table of invoices and payment statuses

Faster data refreshes mean less waiting after you make corrections in AlayaCare, whether you’re reviewing payroll, invoicing, or operational reports.

  • Reduce delays between data changes in AlayaCare and what appears in reports
  • Correct data entry errors and validate updates faster in downstream reports
  • Improve efficiency for operational workflows that rely on timely reporting and data sharing
AlayaCare executive dashboard showing scheduled hours, clocked-in visits, vacant and missed visits, plus referral and revenue charts
AlayaCare tasks screen showing a list of assigned tasks with a visit verification missing information panel open
AlayaCare line of business management screen showing a list of business lines with associated resources, viewed on a laptop during a team discussion
AlayaCare payroll period billing report screen showing a table of invoices and payment statuses
AlayaCare executive dashboard showing scheduled hours, clocked-in visits, vacant and missed visits, plus referral and revenue charts
Improve the Caregiver Exeperience

Continue to build efficiencies across care delivery

Enhance the mobile experience

Updates to the mobile app bring client photos into the field, helping caregivers deliver more informed care.

Turn voice to forms

AI Form Assistant turns dictation into structured form entries, so documentation keeps pace with care.

Streamline communications

With the tasks interface now across both web and mobile, take advantage of new capabilities, including a status field.