Home and community care, fully integrated
AlayaCare is the Canadian-built platform designed for provincial health authorities to coordinate care more effectively across their network and gain the visibility to manage capacity, risk, and outcomes with confidence.
Trusted by more than 700 customers and thousands of users around the world
Gain visibility over referrals, waitlists, provider performance, client risk, and service capacity to intervene earlier, allocate resources more effectively, and make decisions you can defend.
- Configurable reporting system to gain insights into population health, patient risks, care trends, and program costs
- Clear impact dashboard of home care and community programs across your province
Connect case managers, providers, and families so referrals become coordinated, not another manual handoff causing delays, duplicated work, and potential missed information.
- Multi-disciplinary coordination from intake, interRAI assessments, to discharge with real-time access to care plans for all key stakeholders
- Integrated referral network for your trusted partners to ensure better patient coverage and compliance
Reduce documentation and coordination burden, while relying on explainable, auditable workflows and AI you can adopt at your own pace under your own rules.
- Horizontal and vertical integration across your community, provincial, and hospital systems
- Secure point-of-care and administrative tools to reduce manual tasks and maximize resources
One platform across home-based care
AlayaCare Cloud adapts to your agency — no disconnected bolt-ons, no compromises. One highly configurable platform built to support every line of business.
Support intake, therapy planning, scheduling and multidisciplinary documentation in one platform so you spend less time managing systems and more time supporting children and families.
Run programs like Meals on Wheels, transportation services and adult day programs with ease, while producing the reporting provincial partners need.
Navigate the specific complexities of developmental services with tailored funding management, compliant documentation, and a clear, 360-degree view of client outcomes
Trusted by agencies
transforming home-based care
Thousands of care teams rely on AlayaCare every day. Here’s what they have to say:
Yes. Built in Canada, for the needs of the Canadian market, AlayaCare invests heavily to provide provincial ministries, shared health organizations, provincial and regional health authorities, as well as HCCSS-like coordination hubs the operating system for responsible home and community care. Combining AlayaCare EMR capabilities, with the Marketplace network coordination software, and intelligent AI agentic workflows, AlayaCare can support the growing mandates and needs or the Canadian public sector.
Yes. AlayaCare is designed to support coordinate-and-contract, direct-delivery, and hybrid models, whether it serves as the primary home and community care platform or complements existing provincial systems.
The metrics that make policyholder and claims servicing more effective
The metrics that measure the efficiency of engaging policyholders, agents, and potential customers in any channel
The metrics that indicate a better interaction experience for agents, driving loyalty and increased bookshare
AlayaCare is actively working across with providers in all provinces, as well as health authorities. Using the AlayaCare platform, we have had clients cite as much as a 55% reduction in administrative costs, a 35% reduction in home care travel costs, and a 98% reduction in clock-in and clock-out errors.
AlayaCare helps streamline intake, InterRAI assessments, reconciliation, discharge, and multidisciplinary care coordination in one integrated system with shared visibility across the care journey.