Secure Messaging
HIPAA-secure messaging to improve the way your teams collaborate and deliver care.
Get a Demo
Enhance care team efficiency
Simplify communication and enable real-time collaboration and document syncs between care team members and back-office administrators over a secure network. Secure Messaging includes a company directory allowing you to create individual and group chats and provides automatic delivery and read notifications.
Increased collaboration amongst agency employees
Enhance clinical workflows and maintain patient privacy while improving your organization's overall care and safety through seamless communication within your home-based care organization. Secure Messaging allows you to have instant, two-way dialogue and document sharing amongst care staff securely at anytime, anywhere.
Minimize data security Risks
The AlayaCare Secure Messaging feature allows for PHI data residency capability, and control of client information storage, and is secured through TLS and AES256 encryption; making the feature compliant under HIPAA as well as Canadian PIPEDA and the Australian Privacy Act of 1988. Feel confident knowing that vital client information is protected.
Streamline Care Delivery Documentation
Optimize collaboration by integrating and centralizing your staff’s messaging and file-sharing needs in Secure Messaging. The new Secure Messaging Attachments feature enables your staff to upload and share files between employees compliantly in real-time. Say goodbye to inefficient, insecure, and siloed file-sharing tools.
Access essential information faster with Layla, fully embedded into the Secure Messaging interface.
With Layla, AlayaCare’s AI agent purpose-built for home care, users no longer need to navigate through multiple screens to extract key details. Layla empowers caregivers and office staff quickly access patient summaries, care plans, schedules, tasks, and more — all through a simple chat interface.
Help your clients stay connected to you with Client Messaging
Enable direct, easy communication between your staff and clients within the AlayaCare ecosystem. Client Messaging via Family Portal integrates seamlessly with Secure Messaging to create a comprehensive communication experience, allowing your agency to manage both internal team coordination and client interactions in one place. Streamline workflows by improving response times with instant messaging capabilities, and enhance care delivery through real-time client engagement - all while maintaining the security and compliance standards your agency needs.
Benefits of Secure Messaging
In-app secure messaging
HIPAA + PIPEDA compliant
Have peace of mind that important information is kept protected by providing your team with health information privacy compliant instant messaging and file-sharing.
Empower care teams
Let's Talk
Ready to start? Book a demo and speak to an expert
See how AlayaCare can help your organization first-hand with a demo that will show you the benefits of our platform and answer all your questions.