Partner with a secure platform designed for growth
Scale your agency with a solution built to meet your security and platform needs
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AlayaCare is built with best-in-class security and performance standards, so you can grow with the peace of mind you need.
Performance tested to support single customer volumes of
Security and privacy standards for care agencies worldwide
AlayaCare’s transparent approach to security and privacy is documented in our Trust Center and trusted by top homecare agencies around the globe. Designed to meet your compliance requirements, AlayaCare’s platform is compliant with HIPAA and HITECH in the US, PIPEDA and provincial statutes in Canada, and the Australian Privacy Act.
Independent SOC 1 (Type 2), SOC 2 + HITRUST CSF, and HIPAA annual audits
TLS 1.2 encryption in transit and AES-256 encryption at rest
Authentication processes in line with NIST 800-63B
Uptime and continuity you can rely on
With infrastructure engineered to provide high- fault tolerance, AlayaCare’s platform is comprised of numerous processes and mechanisms to achieve high resiliency and uptime, so you can access the data you need anytime, anywhere.
AWS Partner Qualified Software
Multiple fault-independent AWS availability zones
Automatic, real-time failover and fallback procedures via Kubernetes
Segregated, encrypted and redundant data backups
Prioritizing protection for your data
AlayaCare’s commitment to robust data security guarantees your information is safeguarded by a comprehensive controls framework and industry best practices. We perform and publish Threat & Risk Assessments (TRAs) and provide you with data access through tried and tested protocols that ensure the security and integrity of your data.
Multi-factor authentication (MFA) capabilities
Single Sign-On (SSO) support via SAML 2.0 identity providers
Enhancing privacy with consent directives
AlayaCare takes the privacy of your client data seriously, and our platform was built to put you in control of your data and privacy needs. We adhere to consent directives/lock-box requirements and provide you with tools to meet growing governance and privacy needs, so your clients can receive the care they need with confidence.
Published Privacy Impact Assessments (PIAs)
Compliant with consent directives/lock-box requirements
Ability to pull audit logs and activity reports
Why choose AlayaCare?
Performance excellence
Experience seamless and efficient operations with proactive server auto-scaling, performance monitoring and optimization to keep up with your agency’s growing needs.
Business
continuity
Improve continuity of care and client outcomes with high fault tolerance, fault-independent infrastructures provided through AWS.
Commitment to security
Operate confidently with a solution built around stringent authentication methods, regular employee security training, and strong privacy and data protocols.
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See how AlayaCare can help your organization first-hand with a demo that will show you the benefits of our platform and answer all your questions.