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Partner with a secure platform designed for growth

Scale your agency with a solution built to meet your security and platform needs

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AlayaCare is built with best-in-class security and performance standards, so you can grow with the peace of mind you need.

Performance tested to support single customer volumes of

Visits per month
Active clients
Active agency employees

We now have a HIPAA compliant platform where we can store all of this protective health information

Lindsay Espinor,

Director of Operations and HR

Hippa-AICPA-SOC Compliant

Security and privacy standards for care agencies worldwide

AlayaCare’s transparent approach to security and privacy is documented in our Trust Center and trusted by top homecare agencies around the globe. Designed to meet your compliance requirements, AlayaCare’s platform is compliant with HIPAA and HITECH in the US, PIPEDA and provincial statutes in Canada, and the Australian Privacy Act.

Independent SOC 1 (Type 2), SOC 2 + HITRUST CSF, and HIPAA annual audits

TLS 1.2 encryption in transit and AES-256 encryption at rest

Authentication processes in line with NIST 800-63B

Uptime and continuity you can rely on

With infrastructure engineered to provide high- fault tolerance, AlayaCare’s platform is comprised of numerous processes and mechanisms to achieve high resiliency and uptime, so you can access the data you need anytime, anywhere.

AWS Partner Qualified Software

Multiple fault-independent AWS availability zones

Automatic, real-time failover and fallback procedures via Kubernetes

Segregated, encrypted and redundant data backups

Platform Performance & Security Landing Page (1)
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Prioritizing protection for your data

AlayaCare’s commitment to robust data security guarantees your information is safeguarded by a comprehensive controls framework and industry best practices. We perform and publish Threat & Risk Assessments (TRAs) and provide you with data access through tried and tested protocols that ensure the security and integrity of your data.

Multi-factor authentication (MFA) capabilities

Single Sign-On (SSO) support via SAML 2.0 identity providers

Enhancing privacy with consent directives

AlayaCare takes the privacy of your client data seriously, and our platform was built to put you in control of your data and privacy needs. We adhere to consent directives/lock-box requirements and provide you with tools to meet growing governance and privacy needs, so your clients can receive the care they need with confidence.

Published Privacy Impact Assessments (PIAs)

Compliant with consent directives/lock-box requirements

Ability to pull audit logs and activity reports

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Why choose AlayaCare?

Performance Excellence @3x

Performance excellence

Experience seamless and efficient operations with proactive server auto-scaling, performance monitoring and optimization to keep up with your agency’s growing needs.

Business Continuity@3x


Improve continuity of care and client outcomes with high fault tolerance, fault-independent infrastructures provided through AWS.

Commitment to Security@3x

Commitment to security

Operate confidently with a solution built around stringent authentication methods, regular employee security training, and strong privacy and data protocols.

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Ready to start? Book a demo and speak to an expert

See how AlayaCare can help your organization first-hand with a demo that will show you the benefits of our platform and answer all your questions.