Keep care running while you keep PHI protected
Home and community care does not stop after hours. AlayaCare helps you stay online, protect PHI, and stay audit-ready.
Trusted by more than 330+ customers and thousands of users around the world
When your platform goes down, visits stall and risk rises fast
Downtime delays care and weak controls expose PHI. Your platform should reduce both risks before they affect visits, staff, or reimbursement.
Reliable operations for care teams that cannot wait
Care teams can’t pause for system issues. AlayaCare helps keep scheduling, coordination, and documentation moving while protecting sensitive data.
AlayaCare is built for continuous availability. Your schedulers, coordinators, and field staff stay connected when it matters most.
Every record is encrypted, access-controlled, and audit-logged. PHI stays where it belongs: secure, compliant, and never exposed.
Your compliance documentation is ready before it’s requested. No scrambling when regulators or IT auditors come calling.
Trust and performance, built-in
When your technology fails, care delivery suffers. AlayaCare helps keep your team operational and your client data protected.
Role-based permissions and multi-factor authentication mean access is earned, not assumed. Every login, every change, and every export is logged so you have a complete record when you need it.
AlayaCare stores data where your organisation operates and gives you control over retention, access, and administrative permissions.
AlayaCare has a documented incident response plan with defined notification timelines. If an incident affects your data, your team is notified through defined incident response and escalation processes aligned to your contractual and regulatory obligations.
AlayaCare maintains redundant infrastructure with automatic failover. If something goes wrong, your team keeps working. Uptime commitments are backed by tested recovery targets, not estimates.
Trusted by providers to
transform community care
Thousands of care teams rely on AlayaCare every day. Here’s what they have to say:
“We’ve gained… a lot more efficiency in our administration functions so that we can spend more time having people do more of the care.”
“AlayaCare is so embedded into the business now that it’s like the engine of a car — you’ve just got to have it to move forward.”
“Now that we have Layla, we don’t actually need to do that big, long form, we use a script we’ve developed to ask Layla to summarise the risk under these categories for clients, based on what’s in the IAT.”
“We went through a tender process for the replacement clinical management system and the decision was made that AlayaCare met the business needs.”
“We rang a family recently about a care update, and they said, ‘Yes, I’ve already seen that in the notes.’ That’s the transparency we wanted.”
“We had an experience with another provider where we actually started the implementation, but it wasn’t working out and we were using spreadsheets to manage care.”
“Since the team have moved to AlayaCare they do believe that their lives have improved. The fundamental functionality just works.”
