Keep clients and families connected and engaged
Help families navigate the uncertainty, logistics, and expectations of care in a clear and connected experience. From scheduling to updates to messaging, we keep everyone supported across their journey with your organisation.
Trusted by more than 700 customers and thousands of users around the world
Build experiences that keep families close to care
AlayaCare is shaped to help providers operate, care workers deliver care, and clients feel supported. Across every experience, communication, connection, and clarity remain at the heart of what every stakeholder feels.
Families want timely updates, clear schedules, and an easier way to stay informed during difficult moments. Connect every client with the information they need with Family Portal, Secure Messaging, Client Messaging, and scheduling visibility to create a transparent, reassuring experience.
- Share visibility into schedules and care information
- Provide secure, real-time communication across the circle of care
- Reduce check-in calls and administrative back-and-forth
Families are looking for the best care for their loved ones. Provide care workers with the tools to rapidly build the robust care plans clients need and support every team member at the point of care so the client always remains the focus.
- Provide care plans that ensure every clinician delivers consistent care.
- Centralise schedules, tasks, care plans, and documentation so clients never miss out on what they need.
Clients and families shouldn’t have to chase updates through phone tag, voicemail, and disconnected systems. Bring everything together in one connected experience so your back-office team spends less time reacting to questions and more time delivering stronger outcomes.
- Replace scattered calls and emails with secure, real-time communication
- Move from referral to first visit faster by aligning authorisation, scheduling, and care readiness — without manual follow-ups.
Every role, one provder, better care
Close the gaps between authorisation, staffing, delivery, and billing by standardising workflows across every branch and giving operators real-time visibility.
End-to-end solution for National Disability Insurance Scheme (NDIS) care providers to efficiently manage, track and report on consumer budgets and goals.
An all-in-one cloud platform for aged care and retirement living providers, combining configurable Clinical Management with tailored Financial Management under a single client record.
See how providers are scaling with AlayaCare
Schedule 24/7, improve care delivery, and eliminate visit verification errors while de-risking your business operations with agents built for community care.
“We wanted to become more proactive and less reactive. We had a great program on our hands and knew that by improving our workflows, we could deliver the best duty of care possible and set ourselves up to scale.”
Nathan Wilson, NDIS Field Staff Liaison, Absolute Care & Health
“We’ve now got a nice foundation where we don’t have to worry about the day-to-day operational challenges…It’s exciting to see what other functionality we’re still yet to utilise that we will be looking at in the future.”
James Lee, Scheduling & Workforce Planning Manager
We’ve gained a lot more efficiency in our administration functions so that we can spend more time having people do more of the care.
Craig Gogoll, Senior Manager Growth and Innovation, AnglicareSA
“It was a bit of a no brainer for us to choose AlayaCare as it matched everything we already had. And we were very, very happy with the outcome.”
Giuseppe Prestia, IT Systems Manager, ermha365
Built to help small and medium-sized care businesses grow — at any pace
AlayaCare offers a secure, integrated Family Portal that helps clients and authorised family members stay connected to care plans and key health information from anywhere, at any time.
Yes. Clients can view scheduled visits and request changes through the portal, which helps reduce phone calls and improves coordination with scheduling teams.
Depending on configuration set by a provider, families can complete self-assessments and forms, submit feedback, and view clinical documentation, scheduling, billing details, and invoices online.
AlayaCare connects care workers, families, referral partners, and payers in a single operating system, helping providers simplify communication, coordinate the circle of care, and reduce administrative drag.