Simplify billing to drive smarter operations
One connected platform for billing, payroll inputs, reporting, and funder management, helping providers reduce administrative drag, improve financial control, and keep operations moving.
Trusted by more than 330+ customers and thousands of users around the world
Give finance teams the visibility to reduce rework and improve cash flow
AlayaCare brings billing, payroll, reporting, and funder management into one configurable solution, helping finance teams manage complexity without relying on disconnected tools and manual handoffs.
Finance teams need more than standalone invoicing tools. They need connected workflows that link service delivery, approvals, billing, payroll, and reporting so revenue is captured accurately and processed on time.
- Flexible claiming management for multiple funding sources.
- Payment reconciliation and seamless payroll exports.
- Reporting and analytics for meaningful operational insight.
Manage funding complexity with inbuilt budgeting plus financial reporting and claiming tools for programs including Support at Home, CHSP, NDIS, and DVA.
- Support split and multi-funder billing scenarios with configurable bill codes and funding rules
- Stay responsive to evolving government initiatives with configurable billing, payroll, and funder workflows.
Embedded BI and data exploration tools help finance and billing teams create accurate reports quickly and turn operational and financial data into actionable insight.
- Improve visibility into financial performance and administrative efficiency.
- Support faster, more confident decisions with a single source of truth across teams.
Empowering every role across your home care organization
Help your back-office team manage the care journey from beginning to end with scheduling, billing, and payroll in a single, integrated solution.
Improve documentation efficiency and outcomes. Aggregate clinical and non-clinical data in one place so you can identify care plan tasks, define interventions, and set the right goals.
Provide care workers with real-time access to schedules, route details, risk assessments, time tracking, client data, and form reporting to simplify their already packed agendas.
See how providers are scaling with AlayaCare
Schedule 24/7, improve care delivery, and eliminate visit verification errors while de-risking your business operations with agents built for community care.
“We wanted to become more proactive and less reactive. We had a great program on our hands and knew that by improving our workflows, we could deliver the best duty of care possible and set ourselves up to scale.”
Nathan Wilson, NDIS Field Staff Liaison, Absolute Care & Health
“We’ve now got a nice foundation where we don’t have to worry about the day-to-day operational challenges…It’s exciting to see what other functionality we’re still yet to utilise that we will be looking at in the future.”
James Lee, Scheduling & Workforce Planning Manager
We’ve gained a lot more efficiency in our administration functions so that we can spend more time having people do more of the care.
Craig Gogoll, Senior Manager Growth and Innovation, AnglicareSA
“It was a bit of a no brainer for us to choose AlayaCare as it matched everything we already had. And we were very, very happy with the outcome.”
Giuseppe Prestia, IT Systems Manager, ermha365
Quick answers to questions you may have
AlayaCare suits providers whose billing has outgrown spreadsheets and generic accounting software. If you claim across several funding programs, apply a different rate per funder, client and time of day, track client co-contributions and unspent funds, and pay a mobile workforce under the SCHADS Award, that complexity is what the platform is built for. AlayaCare Cloud handles home and community care billing and claiming across Support at Home, CHSP, NDIS, DVA and private funding. AlayaCare Residential handles resident billing, subsidies and accommodation payments alongside clinical care.
AlayaCare is built for Australian and New Zealand funding rather than adapted from overseas billing models. Support at Home Packages, CHSP, NDIS and DVA are handled natively in one system. AlayaCare is NOI certified by Services Australia for Support at Home claiming, and NDIS claims are submitted and reconciled in-platform. Coordinators see budgets, unspent funds and utilisation as they roster, with alerts before a client is overspent. Because billing, payroll and rostering share one client record, providers claim faster with fewer manual corrections.
AlayaCare removes rework by validating billing before it leaves the system. Visit verification rules review clocked times, locations and exceptions automatically, so only genuine exceptions reach your team. Claims are then checked against both AlayaCare and Services Australia rules before submission, so errors are corrected upfront rather than returned as rejections. Reconciliation posts payments and client contribution adjustments automatically, and because rostering, billing and payroll share one visit record, nothing is re-keyed between them. ermha365 cut payroll from a full day to a couple of hours and saved 12 hours a week on report preparation and error chasing.
AlayaCare gives finance teams one system for billing, claiming and payroll, all driven by the same visit record as rostering and care delivery. Multi-tiered billing handles a different rate per funder, client and time period, with split billing and client co-contributions applied automatically across Support at Home, CHSP, NDIS, DVA and private funding. Payments can be collected via BPAY or direct debit with bulk ABA bank files, payroll calculates gross hours against SCHADS rules before exporting for gross-to-net, and accounting exports map to your own GL accounts and tax codes for Xero, MYOB or your ERP. Reporting covers AR by client, general ledger, statements and on-account balances.