National Disability Insurance Scheme (NDIS)

One intelligent platform for NDIS funded care

A modern, end-to-end platform for Australian disability providers to manage participant services, budgets, claiming, compliance, and field operations.

The Platform

Built for the complexity of running a growing agency.

Real-Time budgets

Track planned funds, scheduled services, and overspend risk before billing.

Reduced administration

Improved workflows with automated billing and NDIS claiming workflows.

Connected teams

Keep workers, coordinators, and office teams aligned around the same participant record

Designed for the realities of NDIS delivery

Disability providers need more than generic scheduling and notes. They need participant-centred workflows, funding visibility, accurate claiming, and practical controls to stay compliant while delivering better support.

C-Suite & executives
Grow with greater control

Make margin, service quality, workforce performance, and funding execution visible in one platform.

  • See service delivery, budgets, incidents, and claim performance in real time.
  • Support disability growth without adding more disconnected tools across intake, scheduling, and billing.
  • Strengthen audit readiness with clearer data capture and more consistent workflows.
Care Delivery
Keep connected to care

Simplify how support coordinators, clinicians, and field teams document meaningful progress.

  • Capture medical and non-medical information in a connected system across devices.
  • Link supports, notes, and outcomes so plan reviews and progress reporting are easier to prepare.
Finance & Billing
Reduce administration around budgets and claims

Bring accurate budget controls, clear billable items, improved invoicing, and NDIS claim workflows together in one place.

  • Track spend, remaining balance, and scheduled services with alerts for overspend risk.
  • Manage NDIS claims in-platform for NDIA-managed services with better tracking and fewer handoffs.
  • Centralise claims and invoice activity so teams can investigate exceptions faster.
Related Solutions

One platform, every part of your business, connected

AI-powered operating system built to replace fragmented tools with one unified platform. See how our solution pillars work together to empower caregivers, protect margins, and scale with confidence.

Care Delivery

Give caregivers the clarity, guidance, and documentation support to deliver care confidently in the home.

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AlayaCare app recording a voice note and generating an initial client assessment form
Care Network

Keep families, referral partners, and payers aligned with clearer communication and better visibility.

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AlayaCare app showing a caregiver's route map, scheduled visits, and daily tasks
Governance & Management

Strengthen oversight with the controls, visibility, and compliance discipline needed to scale responsibly.

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AlayaCare data exploration panel with Personal, Group, and Agency reporting views
Scale Your Organisation

See how providers are scaling with AlayaCare

Schedule 24/7, improve care delivery, and eliminate visit verification errors while de-risking your business operations with agents built for community care.

FAQs

Quick answers to questions you may have

AlayaCare is built for the complexity of running a growing agency, making it a fit for providers that need stronger systems as they expand services, teams, and participant volumes.

Better Outcomes is where home-based care agencies of all sizes and service lines come together to learn, connect, celebrate, and imagine how home-based care will meet the demands of today and the opportunities of tomorrow. Join hundreds of colleagues from across the U.S. and Canada to see how we can work together to make home-based care better — together.

AlayaCare’s platform empowers every role across the organisation and shows role-based value for operations, clinicians, and care workers.

If your organisation needs better visibility across service delivery, less admin around budgets and claims, and stronger support for teams managing NDIS complexity, AlayaCare is built to deliver that value. Our platform help growing providers improve operational control, stay connected to care, and scale with more confidence.