Give families a clear view of care
Keep families informed, involved, and connected to the care their loved ones receive.
When families can’t see what is happening, simple tasks get harder
When schedules, updates, and next steps are hard to find, families feel out of the loop. Staff spend time repeating information, and routine requests take more effort than they should.
Give families one place to stay informed
Family Portal ensures clients, loved ones, and your team have a shared view of schedules, care updates, forms, requests, and payments.
Let families check schedules, updates, and key information from any device, whenever they need it, without waiting on a call or an update from your team.
When families can see what is scheduled and request changes themselves, your team fields fewer calls and everyone stays aligned.
Keep clients engaged with forms, self-assessments, feedback tools, clinical documentation, vitals, and medication information in one place. Families follow care more closely without having to piece updates together from multiple sources.
Give families simple access to invoices, secure payment options, and account updates so billing is easier to understand, track, and complete.
Family Portal helps families stay informed in one place. When questions come up, Client Messaging gives them a secure way to reach your team without leaving the care experience.
See how Family Portal fits into the care journey
Watch the video to see how families can view schedules, care updates, and payments in one place, with a simpler experience from start to finish.
See how providers are scaling with AlayaCare
Schedule 24/7, improve care delivery, and eliminate visit verification errors while de-risking your business operations with agents built for community care.
“We wanted to become more proactive and less reactive. We had a great program on our hands and knew that by improving our workflows, we could deliver the best duty of care possible and set ourselves up to scale.”
Nathan Wilson, NDIS Field Staff Liaison, Absolute Care & Health
“We’ve now got a nice foundation where we don’t have to worry about the day-to-day operational challenges…It’s exciting to see what other functionality we’re still yet to utilise that we will be looking at in the future.”
James Lee, Scheduling & Workforce Planning Manager
We’ve gained a lot more efficiency in our administration functions so that we can spend more time having people do more of the care.
Craig Gogoll, Senior Manager Growth and Innovation, AnglicareSA
“It was a bit of a no brainer for us to choose AlayaCare as it matched everything we already had. And we were very, very happy with the outcome.”
Giuseppe Prestia, IT Systems Manager, ermha365
