Turn every funded hour into a clean, paid claim
Claiming under the NDIS is unforgiving. Price guide updates, provider travel rules, and budget limits trip up even strong teams. AlayaCare keeps rostering, budgets, and claiming in one place, so your team bills with confidence and gets paid faster.
Trusted by more than 330+ customers and thousands of users around the world
Built for the funding and compliance realities of the NDIS
Delivering these supports means living inside the rules. Plans reset, the price guide changes, and every support item carries its own travel and claiming logic. AlayaCare holds that logic for you, so your team rosters against the right funding, tracks budgets live, and claims accurately the first time. Less rework, fewer denials, and steadier cash flow.
Claiming is where small errors turn into lost revenue. AlayaCare builds the current price guide, budget limits, and claim rules into your workflow. The claim is right before it ever reaches the NDIA.
Trusted by providers to
transform community care
Thousands of care teams rely on AlayaCare every day. Here’s what they have to say:
“We’ve gained… a lot more efficiency in our administration functions so that we can spend more time having people do more of the care.”
“AlayaCare is so embedded into the business now that it’s like the engine of a car — you’ve just got to have it to move forward.”
“Now that we have Layla, we don’t actually need to do that big, long form, we use a script we’ve developed to ask Layla to summarise the risk under these categories for clients, based on what’s in the IAT.”
“We went through a tender process for the replacement clinical management system and the decision was made that AlayaCare met the business needs.”
“We rang a family recently about a care update, and they said, ‘Yes, I’ve already seen that in the notes.’ That’s the transparency we wanted.”
“We had an experience with another provider where we actually started the implementation, but it wasn’t working out and we were using spreadsheets to manage care.”
“Since the team have moved to AlayaCare they do believe that their lives have improved. The fundamental functionality just works.”
Quick answers to questions you may have
Yes. You submit and reconcile NDIA-managed claims inside the platform, and you generate invoices for plan-managed and self-managed participants from the same visit data. One workflow covers all three management types.
Support item rates and rules are maintained in the platform, so your team rosters and claims against current pricing. When the price guide updates, you avoid manually repricing every service.
Timelines depend on your size and the systems you move from. Your team gets a structured onboarding plan, data migration support, and training, so you go live with confidence rather than guesswork.
AlayaCare integrates with finance tools including Xero and MYOB, so claim and invoice data flows through to your accounts without double entry.
Your data is hosted in Australia and protected with role-based permissions and recognised security standards. Access controls let you decide who can view budgets, claims, and participant records