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Client Messaging

Improve client care journeys with secure, real-time communication between organisation staff, clients, family members and healthcare professionals – all members in a client’s circle of care.

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Enhance your client care experience

Empower clients and their support network with easy, secure access to your staff and care team. Client Messaging integrates with Secure Messaging and Family Portal to create instant communication, providing real-time visibility into conversations and inquiries from your clients. 

Drive operational excellence with efficient workflows

Transform your organisation’s workflows with a centralised communication channel. Reduce call & email volumes to your call center, streamline staff workload, and improve response times through an efficient messaging system that routes inquiries to the right team members instantly.

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Improve client care outcomes

Let your clients and their support network take a more active role in their care with real-time communication. Improve your client’s care continuity by ensuring all team members have appropriate visibility into client interactions to help them deliver the care your clients need.

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Ready to start? Book a demo and speak to an expert

See how Client Messaging can improve your clients’ experience first-hand with a demo that will show you the benefits of AlayaCare’s platform and answer all your questions.