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Client Messaging

Improve client care journeys with secure, real-time communication between agency staff, clients, and the family members in their circle of care, all within the AlayaCare ecosystem

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Enhance client care experience with the support they need

Empower clients and families with easy, secure access to your staff and care team. Client Messaging integrates with Secure Messaging and Family Portal to create a dedicated line for instant communication, allowing your staff to provide real-time visibility into conversations and inquiries for your clients. Help your clients and their circle of care stay informed and engaged throughout their care with confidence.

Drive operational excellence with efficient communication workflows

Transform your agency's workflow with a centralized communication channel. Reduce call & email volumes to your call center, streamline staff workload, and improve response times through an efficient messaging system that routes inquiries to the right team members instantly.

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Help your clients stay connected to improve care outcomes

Let your clients and their families take a more active role in their care with real-time communication. Improve your client’s care continuity by ensuring all team members have appropriate visibility into client interactions to help them deliver the care your clients need.

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Ready to start? Book a demo and speak to an expert

See how Client Messaging can improve your clients’ experience first-hand with a demo that will show you the benefits of AlayaCare’s platform and answer all your questions.