Private and Self-Funded Care
Grow private pay without losing the care experience families count on
As demand grows, disconnected scheduling, billing, and payments can pull your team away from clients. Bring private and self-funded services together on one platform built for home care.
Trusted by more than 700 customers and thousands of users around the world
Support more clients without stretching your team thinner
You may start with private pay because it’s fast to launch and easy to match to local demand. But growth adds moving parts: more family coordination, more billing detail, and more pressure to keep service consistent as you add clients. Keep care, operations, and payments connected, and stay ready for the next stage.
When care delivery, billing, and payments stay connected, your team can spend less time chasing details and more time supporting clients, families, and staff.
Canadian Customer Results
See how Canadian providers are improving growth, efficiency, and client experience
Testimonials
Trusted by agencies
transforming home-based care
Thousands of care teams rely on AlayaCare every day. Here’s what they have to say:
Related Solutions
One platform for the services you grow into
As client needs change, you can expand into new service lines without switching systems. Explore the Canada service lines that fit naturally alongside private and self-funded care.
Support clients at home with scheduling, documentation, and operational workflows built for ongoing community-based care.
Coordinate community-based support services with a platform that helps your team stay organized as demand grows.
Deliver more consistent support for clients with complex, long-term needs on the same platform.
FAQs
Quick answers to questions you may have
Yes, especially if private pay is your starting point, not your endpoint. In Canada Gong calls, buyers often start with private pay, then plan to add nursing, insurance, or public contracts. AlayaCare is strongest when you want a platform that can grow with that plan.
Yes. In Canada, private-pay billing contacts can be set explicitly from the client contact profile, including clients who bill themselves, and you can add up to five billing-contact email addresses for invoice sending.
Through the FrontStream integration, staff can process payments in AlayaCare and clients or their circle of care can pay through the Family Portal. Payments can be automatically applied to associated invoices, and Canadian payment methods include Visa, MasterCard, Amex, EFT, and Interac Debit.
Yes. AlayaCare supports multi-program operations, and Canada Gong calls regularly position the platform for agencies that expect to expand beyond a simple private-pay model. One scope note matters here: the private-pay Individual view in Invoice Management is available in Canada today, but CHRIS/HPG funders are not available in that same Individual management flow yet.
Many Canadian private-pay programs still rely on receipts and invoice details for reimbursement workflows. If your organization needs specific insurer or program fields on receipts, confirm those template requirements during discovery and implementation so your billing setup matches the real submission process.