The faster way to connect referrals with the right provider
Connect the partners who send referrals with the providers that staff them so cases get filled faster and care starts on time.
Phone tag and faxes still decide who staffs the case
When a provider needs a nurse, the search runs on phone calls, faxes, and email threads. Cases sit open while clients wait. Third party providers with open capacity never hear about the work. Your coordinators lose hours they don’t have, and every delay pushes the start of care further out.
Every referral, from offer to first visit, in one place
Marketplace connects the organisations that send client referrals with the providers that staff them, so offers, acceptances, documents, and visit data move together instead of across phone, fax, and email.
Send visit and service offers to verified providers, then track every referral as it moves from offer, to acceptance, to scheduled visit. One system replaces the manual chase, so nothing slips between calls, faxes, and inboxes.
Review each offer with enough detail to staff safely: approximate location, service type, frequency, and duration. Accept or decline based on real capacity. Once a case is assigned to your team, full client details are released, so you start care with everything in hand.
Message partners inside a HIPAA-secure channel and exchange clinical documents, forms, care plans, and authorisations in both directions. Client records, diagnoses, and authorisations transfer with the referral so both sides work from the same information.
Visit and documentation data syncs back to the sending organisation, so visit verification and clinical records reach the right place. See acceptance rates, fill times, and partner performance with built-in network analytics.
Two ways to connect, so the whole network can take part. Start with the no-cost Marketplace portal to accept referrals, complete required documentation, and return clinical notes while keeping your current system of record. Or run everything inside AlayaCare Cloud, where referrals flow straight into scheduling, mobile point of care, and billing with no double entry.
See Marketplace in action
Watch how one referral moves from a specialty pharmacy to a staffed visit, with documentation flowing back to the pharmacy.
See how providers are scaling with AlayaCare
Schedule 24/7, improve care delivery, and eliminate visit verification errors while de-risking your business operations with agents built for community care.
“We wanted to become more proactive and less reactive. We had a great program on our hands and knew that by improving our workflows, we could deliver the best duty of care possible and set ourselves up to scale.”
Nathan Wilson, NDIS Field Staff Liaison, Absolute Care & Health
“We’ve now got a nice foundation where we don’t have to worry about the day-to-day operational challenges…It’s exciting to see what other functionality we’re still yet to utilise that we will be looking at in the future.”
James Lee, Scheduling & Workforce Planning Manager
We’ve gained a lot more efficiency in our administration functions so that we can spend more time having people do more of the care.
Craig Gogoll, Senior Manager Growth and Innovation, AnglicareSA
“It was a bit of a no brainer for us to choose AlayaCare as it matched everything we already had. And we were very, very happy with the outcome.”
Giuseppe Prestia, IT Systems Manager, ermha365
