Admissions & Intake
Start care faster and keep every referral moving
Stop chasing incomplete referrals. Capture each one, qualify it quickly, and move it straight to scheduled care. Start billing sooner and grow from the demand you already have.
Slow intake quietly stalls your growth
You work too hard to win referrals to let them quietly slip away before care ever starts. They arrive by fax, phone, email, and online portal, and then sit in an inbox waiting for someone to act. In a 2026 survey of more than 100 home-based care leaders, 38% named intake and referral management the workflow most in need of improvement. When a referral stalls, a faster agency admits that client first.
Core Capabilities
Every referral captured, qualified, and ready to schedule
Admissions and Intake pulls every referral source into one workflow, checks eligibility and authorizations up front, and hands a complete client file to scheduling.
Pull your structured digital referral feeds into one guided intake. Your team stops re-entering the same client details across systems and starts every admission with clean data. Nothing slips through, and no referral waits in the wrong inbox.
Capture services, authorizations, and payor information during intake, before the first visit. Each client is set up to bill correctly from the start, so fewer admissions turn into denials later and revenue is protected from the first touch.
The intake wizard maps referral data into a client file and into scheduling. New clients reach a first visit sooner, with less manual handoff between teams. Care starts faster and your referral partners keep sending.
Work your referrals from one intake queue and resume any that are partway done without losing data. See what’s in progress and pick up where you left off so referrals stop stalling between steps and you catch the delay — before it costs you the client.
Referral partners send clients to the agency that responds first and follows through. Each referral is a partner trusting you with their reputation. If you respond fast and keep them informed, that trust compounds. Case managers, hospitals, and physicians keep coming back and your census keeps growing.
Scale Your Agency
See how agencies are scaling with AlayaCare
Schedule 24/7, improve care delivery, and eliminate visit verification errors while de-risking your business operation with agents built for home-based care.
“With our previous system, we were handling everything manually, from claims to document storage. Having all our documents in one central location has strengthened HIPAA compliance and made it easier to meet regulatory requirements across multiple states.”
— Stephanie Mullis, VP of Compliance
“My team, particularly those handling scheduling, have expressed immense appreciation for this program. They find it extremely user-friendly when it comes to admitting a new patient into our system and locating a nurse who is both available and lives near the patient.”
— Ray Landingin, CEO Enliven Home Infusion Specialists, LLC
“Visit Verification has really reduced the number of visits flagged for something that’s inconsistent. Switching over to EVV and billing item management catches a lot of errors before they get further downstream.”
— Harvey Mathews, Co-founder & COO, First Day Homecare
