Security FAQs

Yes. At least annually, or for product releases which introduce major architecture changes, penetration testing is performed by external certified experts.

Yes. Customer data is logically segmented into unique customer databases. Our approach to database encryption is holistic and comprehensive (AES 256).

Yes.  AlayaCare leverages the managed RDS PostgreSQL AWS service. Backups are performed daily and provide the ability to rollback to any point in time within the 30 days. We also do a monthly backup which is kept for 12 months.

Yes.  This capability is defined by AWS Regions.

Yes. All production environments utilize multiple AWS Availability Zones (AZ) within an AWS Region to provide geographic resiliency. AZ is a logical data center in an AWS Region. Each AZ redundant and separate power, networking and connectivity to reduce the likelihood of two zones failing simultaneously.

Yes. By utilizing AES 256 Encryption Algorithm.