Visit Optimiser

Match every vacant visit with the best care worker

Ensure care continuity with intelligent tools that search, match, and engage care workers to fill vacant visits faster.

AlayaCare dashboard showing a weekly scheduling calendar with visits, a caseload list, and a forms status table

Fill vacant visits in minutes, not hours.

Every vacant visit triggers the same manual, time-consuming process: schedulers reviewing availability, qualifications, and proximity, trying to piece together the right match. The result is slow scheduling, underused capacity, unnecessary travel, and uneven workloads. And when visits go unfilled, care continuity suffers and revenue is at risk. Your scheduling team deserves intelligent tools that move faster, reduce the guesswork, and keep care on track.

Core Capabilities

Everything your scheduling team needs, all in one place

Visit Optimiser empowers your scheduling team to search, match, and fill every vacant visit with the right care worker, replacing manual guesswork with intelligent recommendations.

Save time on searching, matching, and engaging care workers to fill vacant visits. Advanced algorithms match care worker to visits based on configurable criteria you set, ensuring the right fit for every client and preserving care continuity.

Office worker viewing an AlayaCare employee schedule and route map dashboard on a desktop monitor

Reduce manual effort and free your administrative teams to focus on higher-priority work, while minimising care worker travel time and mileage costs.

AlayaCare Optimizer Configuration panel showing objectives to maximize skills matching and minimize visit wait and travel time

Reduce burnout and improve retention by keeping workloads balanced across your workforce. Visit Optimiser matches care workers based on skillset, proximity to the client, and current allocated hours, so no one carries more than their share.

Office worker viewing an AlayaCare visit optimization table showing continuity, skills match, and travel time scores

Give your back-office teams a consistent, fast workflow for every vacant visit so clients experience fewer disruptions and care stays on track.

Office worker viewing an AlayaCare employee schedule and route map dashboard on a desktop monitor
AlayaCare Optimizer Configuration panel showing objectives to maximize skills matching and minimize visit wait and travel time
Office worker viewing an AlayaCare visit optimization table showing continuity, skills match, and travel time scores


Scheduling Agent
Scale what your scheduling teams can do

Free your scheduling team from reactive, manual work. Scheduling Agent adds agentic AI to your scheduling capabilities, autonomously filling vacant visits, managing complex visit patterns, confirming weekly schedules, responding to same-day missed visits, and capturing new-hire availability, around the clock.

Learn More

See Visit Optimiser in action

Watch a demonstration of how Visit Optimiser can improve your operations.

Benefits

Benefits of AlayaCare’s Visit Optimiser

Reduced administrative drag

Self-service tools and schedule visibility cut routine calls, freeing staff to focus on onboarding and growth.

Accelerated cash flow and growth

Integrated payments get invoices settled fast — and a white-labeled portal helps you win new business.

Faster time to care

Simplified intake and digital consent reduce time between referral and first visit.

Scale Your Organisation

See how providers are scaling with AlayaCare

Schedule 24/7, improve care delivery, and eliminate visit verification errors while de-risking your business operations with agents built for community care.