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10 Questions to Ask When Looking for a Home Care Software Platform

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The importance of the home health care industry is increasing considering the the rapidly growing senior population and the benefits home care will have on delivering quality care to those who need it. While home care is poised to play a key role in the years to come, technology will become a major factor in ensuring the care provided is of the highest quality. Software platforms and EHR (Electronic Health Record) solutions help drive home care agencies in times of high demand by helping them increase efficiencies and streamline workflows.

This is an exciting time to for the home care industry; agencies have the chance to function more efficiently and help improve patient outcomes.

But when it comes to implementing a home care software platform for your organization, there are a number of things you should consider before you start the process. In a recent post from the National Association for Home Care & Hospice, Chris Abel of Optimal Networks Inc. listed 10 questions you should ask yourself if you are considering a new EHR system or home care software solution.

Let’s take a look at these questions and show you how the AlayaCare platform can help support agency growth:

How difficult is it for you to keep track of caregiver in-services and certifications?
AlayaCare’s employee profiles give you full visibility into care worker skills, qualifications and certifications. The solution also sends notifications when their certifications are about to expire or need to be renewed.

How long does it take you or your staff to reconcile the schedule each week?
With our cloud-based solution, your agency can completely eliminate paper processes, including paper schedules and time sheets. Agency staff can simply log into the AlayaCare solution and have immediate access to their schedules, with all changes updating in real-time.

 

 

 

Are you finding inefficiencies in intake, billing, and payroll systems?
Manage billing, payroll and intake all from one solution with the AlayaCare back office suite module.

 

 

 

How easy does your current system make it for you to see caregiver arrival times or notify you if they were late for appointments?

The AlayaCare dashboard has key performance indicators (KPIs) that notify you when a scheduled visit is late or missed. The solution is also equipped with telephony or GPS enabled Electronic Visit Verification (EVV) so you have complete visibility into when and where your caregivers clock-in and out of a visit.

How does your current system help you with HIPPA compliance initiatives?
Integrating a software solution such as AlayaCare will allow secure clinical documentation in a multi-tiered, HIPPA compliant cloud environment.

How easy is it for you to see changes in client status?
All changes and updates are recorded in real time in the AlayaCare solution. You have full visibility into changes in a client’s status.

How easy does your system make it for you to see if caregivers are completing activities of daily living (ADLs) on site?

AlayaCare’s “task” and care plan functionality allows caregivers to document the execution and completion of activities in real time. All completed tasks are date and time stamped within the system for full stakeholder visibility.

 

 

Can you easily export data out of your current system to inform business decisions (i.e., the number of hours a week you are billing, the number of caregivers with specific certifications who are available within a given week, etc.)?

AlayaCare’s automated report building tool makes pulling reports stress-free by allowing qualified employees to generate flexible pivot tables, and business intelligence reports at the click of a button. All of your reports are neatly presented online and are available for export in PDF & CSV formats, for further analysis and manipulation as needed.

 

 

Do you have the ability to mass text your caregivers from your current system?

Through the cloud-based system, AlayaCare will be able to communicate with caregivers in the field through the mobile care giver app or directly through the solution.

Are you able to restrict permissions and access within your current system?

Controls and permissions in the AlayaCare platform can be adjusted and customized based on various user rolls.

Interested in a free demo?  We would love to show you how we can help.