Home Care
Scaling smarter: Intelligent workflows that power home-based care growth
Key insights from AlayaCare’s webinar featuring Avid Health at Home’s CTO Rob Snyder and AlayaCare VP of Customer Growth Tim Van Meer. Home-based care organizations are being asked to grow faster while doing more with less. On March 31st, AlayaCare brought together Avid Health at Home’s CTO Rob Snyder and VP of Customer Growth Tim…
How to choose the best home care software in 2026
Home care workdays can change quickly. A visit runs long, a care plan shifts, a family calls with new information, and suddenly everyone’s trying to track ten moving pieces at once. With the right home care software, those pieces land in one place, teams stay aligned, and the day doesn’t unravel every time something changes.…
Home care trends: Top 5 predictions for 2026 and beyond
Author: Adrian Schauer, CEO of AlayaCare Home-based care leaders have always balanced mission and margin. In 2026, success will depend on how well organizations use technology to streamline operations and support caregivers. Those that treat AI as a practical tool for sustainable care delivery, rather than a buzzword, will move ahead of the field. Last…
Advancing digital health systems to meet Ontario’s future care needs
Ontario is aging rapidly: by 2041, nearly one in four residents will be over the age of 65. As more Ontarians express the desire to live and age at home, the province now faces a defining challenge: its current digital infrastructure is not equipped to support the future of care in the home. Despite Ontario’s…
New York Electronic Visit Verification (EVV): An Essential Guide
Home care in New York looks different from one neighborhood to the next. Some caregivers navigate subway lines and high-rises. Others drive hours between rural homes on back roads with no signal. The settings may vary, but the goal is the same: deliver reliable care, stay on schedule, and document every visit accurately. Electronic Visit…
How AlayaCare makes implementation work: A practical guide to rolling out home care software
Rolling out new software isn’t always easy. Timelines drag, training is rushed, and the upgrade that was supposed to help just adds to the workload. At AlayaCare, we take a different approach: one grounded in lived experience and guided by structure and collaboration. Because home care software implementation isn’t just about the end product —…
Guide: How employee experience drives success in home-based care
In home-based care, the care provider experience is more than just an HR concern — it’s a strategic imperative. Organizations that prioritize workforce engagement see measurable benefits, from improved patient outcomes to stronger financial performance. The connection is clear: When care providers feel valued, they deliver higher quality care. And better care drives agency growth,…
New York Home Care Rules & Regulations: A Guide to Staying Compliant
Home care is a crucial part of New York’s healthcare continuum, offering much-needed support to people in their homes. Staying compliant with New York Licensed Home Care Service Agency (LHCSA), DOH, and DOL regulations in this ever-changing environment requires organization, adaptability, and a commitment to meeting state standards. But compliance isn’t just about checking items…
Guide: The Future of AI in Home-Based Care
How Artificial Intelligence, Predictive Analytics, and AI Agents are Transforming Our Industry Home and community care providers face a challenging reality. Clients expect compassionate, personalized care, but rising caseloads, paperwork, and workforce shortages make it increasingly difficult to deliver consistent, high-quality support. Here’s the good news: AI is easing the burden in home care, and…
California Electronic Visit Verification (California EVV): An essential guide
Home care agencies oversee jam-packed schedules daily, and caregivers work hard to keep up. But back-to-back visits, traffic delays, and unexpected medical emergencies can make even the most organized days feel challenging. For agencies, staying on top of team schedules isn’t just about keeping things in order, it’s about ensuring every client gets the care they…
The future of home-based care: Predictions for 2025 and beyond
Author: Adrian Schauer, CEO of AlayaCare Last year, the home care industry reached a pivotal juncture, defined by a growing emphasis on technology and workforce transformation. Our 2024 predictions highlighted AI-driven workflow automation, value-based care prioritizing outcomes, personalized care via data analytics, the integration of social determinants in home care, and improved data sharing for…
California Home Care Rules & Regulations: A Guide to Staying Compliant
Between stringent licensing, labor, and evolving data privacy regulations, keeping up with California’s home care rules can feel like an uphill battle. Reaching the top in this heavily regulated state requires organization, flexible systems, and an ongoing commitment to meeting compliance standards. But compliance is about more than checking regulatory boxes—it’s about delivering exceptional care…
Why software is crucial in modern caregiving: 10 signs you need an upgrade
Home-based care software: It’s not the first thing on your mind as a caregiver, manager, or administrator focused on providing exceptional care to those who need it. However, the right software solution can transform the way your organization operates, streamlining processes, and freeing up time to concentrate on what truly matters – delivering quality care…
Operations leaders roundtable: Top trends, challenges & opportunities facing home-based care today [webinar recap]
From dwindling resources and decreasing referrals to payment delays and payer difficulties, you name it, and today’s home care agencies are facing it. Most often, it is operations leaders who are tasked with balancing these various market constraints, all while improving internal business efficiencies and enhancing caregiver and patient satisfaction. AlayaCare is no stranger to…
Georgia’s home-based care horizon: Top challenges, opportunities, and solutions [webinar recap]
When it comes to managing your Georgia home-based care business, what do you find the most challenging? Is it employee recruitment and retention or the required criminal history background and fingerprint checks for caregivers? What about compliance surrounding allocating hours for services, or the payroll complexities when calculating routine overtime? For some Georgia-based providers, the…
Predictions for home-based care in 2024 in North America
Author: Adrian Schauer, CEO of AlayaCare A year ago, we anticipated the industry gearing up to manage repetitive tasks more efficiently. With economic and resource restraints, we see the industry embracing the opportunity to achieve more with less through solutions such as Artificial Intelligence (AI), highly personalized care plans, the adoption of integrated care models,…
Maximizing profits: Essential strategies for billing home health and home care services
Navigating billing home health services can seem like navigating a maze. Cut through the confusion with our expert insights. Learn how to manage Medicare and Medicaid claims, prevent costly errors, and choose the right billing software for your billing home health needs. Begin your journey to a more streamlined billing system and healthier financial outcomes…
Unlocking hiring excellence in home care: A roundtable discussion [webinar recap]
Home care organizations everywhere face budget constraints, compliance issues, and high turnover rates. Operational efficiency and the home care hiring process are vital to ensure companies can stay ahead of the trends and provide the best possible service to their clients. 75% of agencies had to turn down cases due to friction in the efficiency…
3 Ways to grow your home care agency during challenging times
The home care industry has faced significant challenges recently, particularly with limited resources and financial constraints. As the economy experiences a downturn, home care agencies seek ways to maintain resilience and achieve success amidst these obstacles. Despite the difficulties, there are still opportunities for growth and development within the home care sector. Here are 3…
4 ways tech can optimize daily home care scheduling and routes
For many home care providers, there is no lack of clients or business coming their way. The real challenge is how to recruit and retain high-quality staff to meet the demand. Many HR and Operations Managers look to bring on more staff, which is part of the answer, but we believe increasing the utilization of…
4 growth strategies for home care agencies from industry experts
Home Health Care News (HHCN), in partnership with AlayaCare, hosted a webinar: “Growth Strategies for Home Care Agencies” on October 4th, 2022. This webinar was focused on home-based care growth plans and what strategies are best for home care organizations to gain financial health and continue to grow and be successful in the industry. Webinar panelists:…
4 ways technology has opened the door to better home-based care in rural communities
The breakneck speed of technological innovation in the last decade has had a profound effect on contemporary society in unprecedented ways, especially in the healthcare industry. The COVID-19 pandemic spurred new virtual outreach possibilities like few other periods in modern history. This required new strategies to respond to extraordinarily difficult situations. These rapid changes…
How to advocate home-based care software and digital tools to your decision-makers
In the world of home-based care, technology has become a large part of everyday operations. From scheduling appointments to tracking client progress, software and digital tools have streamlined many aspects of home-based care work. There are so many digital tools out there, and when you come across a digital tool or software that can be…
5 steps to building, strengthening, and maintaining a home care referral network
Building and maintaining a successful home care referral source network is absolutely essential if you want to increase the amount of referrals coming into your home health business. A strong network won’t appear overnight. With a little patience and a good amount of hard work, you’ll soon have a steady stream of referrals. Each business…
Is your agency keeping up with home care technology?
The demand for change in the industry has been an ongoing topic for years — not only is there a massive need for change, but agencies are also pressured to pick up the pace. Striving to implement regulatory requirements and adapt to new models of care, while keeping up with flourishing innovations and technology, providers…
How on-demand eLearning is reshaping productivity in home care
In today’s modern, technology-driven world, every industry is turning towards automation to boost productivity and streamline operations. The same applies to the home care industry. For home care organizations, software onboarding can help them achieve their goals and objectives by increasing the productivity of staff members. The onboarding process is vital, especially for newly hired staff…
Embracing evolution: 4 ways AI and automation are driving change in home care
Artificial Intelligence (AI) and automation are dramatically altering the landscape of the home care industry. This innovative technology is not just a buzzword; they are powerful tools that enhance efficiency, revolutionize operations, and significantly improve client care. But let’s get back to basics first…what is the difference between AI and automation? Do they work together?…
A quick guide to managing home-based care services in health systems
I’ve watched the home-based care industry evolve over the last 9 years. The demand for patient care delivered in the comfort of one’s home is rapidly increasing, and it’s the gold standard both in terms of patient preference and health system cost. To consistently meet this gold standard, a strategic approach is important. Since founding…
6 Ways Home Care EHR systems impact agencies
Tech advancements continue to revolutionize how client data is stored, accessed, and utilized in the home care industry. Electronic Health Records (EHR) have emerged as a game-changer, streamlining operations and improving client outcomes. In this blog, we explore how home care EHR systems can empower agencies, unleashing a wave of operational efficiency and enhancing the…
Overcoming labor cost challenges in home care through automation
The home care industry in the United States plays a crucial role in supporting individuals who require assistance with daily activities while remaining in the comfort of their own homes. However, home care faces its fair share of challenges like any industry. One significant challenge that home care agencies must navigate is managing labor costs…
4 ways to improve your revenue cycle management
Revenue Cycle Management (RCM) is a crucial aspect of managing home care agencies, as it directly affects financial sustainability and the ability to provide high-quality patient care. Effective RCM ensures timely and accurate reimbursement of services provided while minimizing operational costs, resulting in increased cash flow and revenue growth. However, home care agencies face numerous…
The importance of proper training in home care
Insights from Todd Austin of Home Care Pulse In the world of home care, proper training is crucial for providing efficient and high-quality care. Without any proper training, we’re setting many employees up for frustration when they don’t have the resources, they need to perform their jobs. In home care, there’s about a 100,000-person administrative…
10 Questions to ask when looking for a home care software platform
The importance of the home care industry is increasing considering the rapidly growing senior population and the benefits home care will have on delivering quality care to those who need it. While home care is poised to play a key role in the coming years, technology will become a major factor in ensuring the care…
Top 10 key data reports for home care agency owners
The home care industry is growing exponentially, and with aging populations that are living longer, that demand will continue to increase as will the need to fine-tune operations and attract and retain skilled staff. Still, there is plenty of room to meet demand without adding a burden to your teams or losing any traction on…
Cybersecurity in homecare
Cybersecurity should be a top priority for home-based care IT specialists. With the emergence of digital healthcare solutions and new tech tools specifically designed for homecare, safeguarding patient data is a must – but sometimes it can be difficult to know where to start. To help you get started, here are the basics of…
How the budget pledge is improving access to quality, affordable health care
President Biden’s announcement of a $150 billion pledge to home and community-based services (HCBS) has been met with widespread approval from advocates and organizations that serve the elderly and individuals with disabilities. This new budget signals a major shift in how healthcare is delivered, with much greater emphasis on home-based care over institutional care. “We…
[Webinar recap] 3 Ways to Supercharge Your Home Care Business in 2023
Home care businesses are often faced with the challenge of maintaining efficient operations while delivering top-notch care to their clients. However, it is estimated that as much as one-third of an agency’s gross profit is spent on administrative tasks and not enough on decision-making and building relationships with clients.
5 Ways for your Home Care Agency to Deal with Margin Squeeze
The increasing demand for home-based care services amidst the aging population brings both challenges as well as opportunities for providers. Despite the growth in spending, declining reimbursement rates and rising labor costs are putting pressure on agency margins. Here are 5 strategies to overcome these challenges:
4 tips home care can use to achieve rapid growth in a rapidly changing industry
As the world was rapidly transformed by the pandemic, many business owners struggled to keep their businesses afloat. April Hansen, Group President of Workforce Solutions at Aya Healthcare, had a different experience. She successfully achieved rapid growth as the pandemic hit and changed the healthcare and home care industry. Aya Healthcare specializes in finding work…
How to Leverage Data to Grow your Home Care Business
The topic of business intelligence and leveraging data to improve outcomes has been predominant in the home health industry these past few years with the care system shifting to a bundled payment model. Meanwhile, the availability of powerful and affordable home care information and communication technology, both for providers and clients, has raised the capacity…
3 Tips from top executives to help with retention and recruitment
On July 21st, 2022, Home Health Care News, in partnership with AlayaCare, hosted a webinar: “Improving Caregiver Recruitment and Retention for your Home Care Agency”. This webinar was focused on the subject surrounding the caregiver recruitment and retention crisis and how home care organizations could overcome these challenges to continue to grow and be successful…
Supporting patient, caregiver and family engagement with technology
Families have turned away from nursing homes and other institutionalized settings at record rates over the last few years. Instead, they’re choosing home care for their loved ones. As a result, home care organizations are not only caring for more clients – but more clients with acute and complex needs.
More home care funding is coming. What does this mean for agencies?
Demand to age in place at home has grown steadily for decades and has spiked over the last few years. Meanwhile, many home care agencies are struggling. And families are facing months-long waitlists for care due to the ongoing caregiver shortage. “I’ve never heard such frustration over finding workers, and I’ve been doing this for…
How innovative home care agencies use technology to improve employee experience
Home care is on the precipice of seismic shifts. accelerated by technology, demand & supply fluctuations, and evolving preferences of both patients and caregivers. Throughout the history of modern healthcare to date, care has been primarily centered around providers. While this has increased efficiency for clinicians and health systems, it can render care inaccessible…
How the right technology can support recruitment and retention during the caregiver shortage
At-home care is one of the fastest-growing healthcare segments in North America, even before the pandemic. US Government stats rank home care as one of the US’s fastest-growing occupations, with an additional million workers needed by 2026 (an increase of 50% from 2014). In recent years, the demand for at-home care has increased drastically, however,…
Home Care 100 2022 Recap
The annual Lincoln Healthcare Leadership’s Home Care 100 Conference is a pivotal opportunity to explore industry trends and challenges. A major focus at this year’s conference was on building a more efficient, sustainable future in healthcare to enable home care providers to invest more in clinical staff and patient care. This year also marked…
Trends for home-based care in 2022
Will history judge 2022 to be the year that our health systems built back better? And that “better” accelerated the shift of care out of institutions and into the home? Or will it be a year where capacity constraints mean we missed a generational opportunity to transform how our societies deliver home-based care in the wake…
The timely lure of M&As lead the list of key growth strategies in home care
In most specialized industries, a swell of companies compete for attention in the same customer pool, trying to attract a limited number of clients. Not so in the booming home health care market, where those in need of the service are expanding at a far quicker pace than those providing the service.
Home Care Applicant Tracking: Managing Employee Applications With AlayaCare
The need for home health aides and care workers is forecasted to grow by almost 70% between 2010 and 2020. According to Home Care Pulse, nearly 63% of home care providers report caregiver shortages as the single greatest threat to their growth.
How to Build the Right Home Care Software? Ask the Customer
At AlayaCare, our values include client focus and constant innovation. And when it comes to delivering the best home care software on the market, the two go hand-in-hand. That’s why we’ve made it a priority to firmly involve our clients in the evolution of our product, to ensure that the technology we offer is tailored…
Top Five Reasons a Home Care Agency Switches Software
Home care agencies of today need modern homecare software solutions. Some have existing software that can adapt while others feel stuck with something that may not be functioning to expectation — precisely when they start exploring new options.
Why Home Care Agencies Need Technology to Succeed
The projections for home health care demand over the next decade have hit an all-time high. One market research report states that the home health care sector is expected to reach USD 349.8 Billion by 2020, up from USD 227.5 Billion in 2015 (marketsandmarkets, 2015). This presents home care agencies with an incredible opportunity to…
Does Your Home Care Agency Culture Support Change and Innovation?
Home care agencies have a strong focus on communicating the fact that they provide excellent services and are focused on patient-centred care, but not often do you hear about an agency’s corporate culture; an essential topic for the agency’s leadership and one that could set them apart from other providers. But what is organizational culture…
Stop, Collaborate, and Listen! The Golden Rules of Home Care Software Training
There are a few ways I could summarize the AlayaCare approach to training new users on our home care software – oddly enough, I did not think they’d have any relation to rap-legend Vanilla Ice. With all the exciting advancements in technology happening everyday – especially in healthcare – it’s no wonder why people (Users) can…
Keys to a Quality Home Care Software Experience: UI, Usability & UX
The home healthcare industry is going digital in a big way! Virtually every function of home care is going digital – electronic referrals, scheduling, point of care documentation, EMRs, family/patient portals, and electronic visit verification systems. Moreover, these digital functions are increasingly expected to work across all screens; mobile, tablet, laptops, and even wearables. This…