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AlayaCare offers deepest integration to Medicaid billing through partnership with Waystar


Partnership enables agencies to remove countless hours of manual work and expedite payments

September 18, 2019 – Toronto, ON – AlayaCare, a leading home care software provider, today announced the deepest Medicaid billing integration of its kind through a partnership with Waystar’s claims management solution. With this integration, home care agencies can increase operational efficiency and improve revenue performance, while remaining focused on providing quality care and improving patient outcomes.

“Billing, payment and claim management – these are important and complex functions for any home care agency particularly when the process is manual and paper-based,” said Neil Grunberg, VP Product, AlayaCare. “We offer a fully integrated electronic billing solution that simplifies the process. It streamlines workflows, improves staff productivity, and can mean higher claims revenue for agencies.”

AlayaCare, a cloud-based home healthcare platform for home and community care agencies, has fully integrated its electronic billing capabilities with Waystar’s revenue cycle technology. Waystar offers the industry’s highest-rated client service to more than 450,000 providers, 22,000 healthcare organizations and 750 health systems and hospitals.

“As a longtime partner of AlayaCare, Waystar is excited to help further simplify the revenue cycle and maximize revenue opportunities for home care agencies through this new integration,” said Matt Hawkins, Waystar CEO. “In a world of constantly changing reimbursement rules, providers need intelligent technology to help them get ahead of denials, reduce cost to collect, and bring in more revenue—so they can focus their resources on ever-better patient care.”

AlayaCare’s integration with Waystar facilitates a seamless claims process between providers and insurance payers. With Waystar, AlayaCare clients can pre-screen for claim errors, check insurance eligibility and consolidate and manage their electronic claims from a single location. This greatly simplifies the process, particularly when managing rejected claims. The electronic billing solution allows clients to make any needed corrections and re-submit within the software suite.

Electronic billing can help agencies maximize reimbursement, and in jurisdictions where banking is permitted, agencies can use the built-in tool to track partial hours to ensure that they receive funding for actual time spent providing care.

“There are agencies that are losing money because they aren’t tracking quarter or half units. They’re paying their caregivers, because the service was provided, but not billing for the time,” said Grunberg.  “We appreciate that banking is not permitted in all states, but in places where it is, we want to help our clients maximize their revenue in the simplest, most efficient way.”

For more information about AlayaCare’s billing software for Medicaid and the value it offers to clients, visit the AlayaCare website

About AlayaCare
AlayaCare’s unique platform includes Back Office, Client and Family Portals, Remote Patient Monitoring, Telehealth, and Mobile Care Worker functionality in one integrated, highly robust and secure, cloud-based system. AlayaCare is providing the platform for Home and Community Care organizations to propel towards innovation and home care of the future. AlayaCare was founded in 2014.

About Waystar

Waystar provides next-generation, cloud-based technology that simplifies and unifies the healthcare revenue cycle. The Waystar platform removes friction in payment processes, streamlines workflows and improves financials for providers in every care setting. Waystar has scored Best in KLAS® every year since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 450,000 providers, 750 health systems and hospitals, and 5,000 payers and health plans. For more information, visit or follow @Waystar on Twitter.

For more information:
AlayaCare Media Enquiries: Amy Cole,, 647-287-0025

AlayaCare Client Enquiries: Brady Murphy, VP, Sales & Marketing, 647-477-4174 ext. 201