Match every vacant visit with the best caregiver
Ensure care continuity with intelligent tools that search, match, and engage caregivers to fill vacant visits faster.
Fill vacant visits in minutes, not hours.
Every vacant visit triggers the same manual, time-consuming process: schedulers reviewing availability, qualifications, and proximity, trying to piece together the right match. The result is slow scheduling, underused capacity, unnecessary travel, and uneven workloads. And when visits go unfilled, care continuity suffers and revenue is at risk. Your scheduling team deserves intelligent tools that move faster, reduce the guesswork, and keep care on track.
Everything your scheduling team needs, all in one place
Visit Optimizer empowers your scheduling team to search, match, and fill every vacant visit with the right caregiver, replacing manual guesswork with intelligent recommendations.
Save time on searching, matching, and engaging caregivers to fill vacant visits. Advanced algorithms match caregivers to visits based on configurable criteria you set, ensuring the right fit for every client and preserving care continuity.
Reduce manual effort and free your administrative teams to focus on higher-priority work, while minimising caregiver travel time and mileage costs.
Reduce burnout and improve retention by keeping workloads balanced across your workforce. Visit Optimizer matches caregivers based on skillset, proximity to the client, and current allocated hours, so no one carries more than their share.
Give your back-office teams a consistent, fast workflow for every vacant visit so clients experience fewer disruptions and care stays on track.
Free your scheduling team from reactive, manual work. Scheduling Agent adds agentic AI to your scheduling capabilities, autonomously filling vacant visits, managing complex visit patterns, confirming weekly schedules, responding to same-day missed visits, and capturing new-hire availability, around the clock.
See Visit Optimizer in action
Watch a demonstration of how Visit Optimizer can improve your operations.
See how providers are scaling with AlayaCare
Schedule 24/7, improve care delivery, and eliminate visit verification errors while de-risking your business operations with agents built for community care.
“We wanted to become more proactive and less reactive. We had a great program on our hands and knew that by improving our workflows, we could deliver the best duty of care possible and set ourselves up to scale.”
Nathan Wilson, NDIS Field Staff Liaison, Absolute Care & Health
“We’ve now got a nice foundation where we don’t have to worry about the day-to-day operational challenges…It’s exciting to see what other functionality we’re still yet to utilise that we will be looking at in the future.”
James Lee, Scheduling & Workforce Planning Manager
We’ve gained a lot more efficiency in our administration functions so that we can spend more time having people do more of the care.
Craig Gogoll, Senior Manager Growth and Innovation, AnglicareSA
“It was a bit of a no brainer for us to choose AlayaCare as it matched everything we already had. And we were very, very happy with the outcome.”
Giuseppe Prestia, IT Systems Manager, ermha365
