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Secure Messaging

Built to improve the way your teams collaborate and deliver care.

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Minimise data security risks 

The AlayaCare Secure Messaging feature allows for PHI data residency capability, control of client information storage, and is secured through TLS and AES256 encryption - making the feature compliant under the Australian Privacy Act of 1988. Feel confident knowing that vital client information is protected.

Secure Messaging - Minimize data security risks
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Enhance care team efficiency

Simplify efforts amongst your team members to communicate and collaborate in real-time with key care team members and back-office administrators over a secure network. Secure Messaging includes a company directory allowing you to create individual and group chats and provides automatic delivery and read notifications.

Increased collaboration amongst employees

Enhance clinical workflows and maintain patient privacy while improving your organisation's overall care and safety through seamless communication within your home care organisation. Secure Messaging allows you to have an instant, two-way dialogue amongst care staff securely at any time, anywhere.

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Streamline care delivery documentation

Optimise collaboration by integrating and centralising your staff’s messaging and file-sharing needs in Secure Messaging. The new Secure Messaging Attachments feature enables your staff to upload and share files between employees compliantly in real-time. Say goodbye to inefficient, insecure, and siloed file-sharing tools. 

Benefits of Secure Messaging

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In-app secure messaging

Reach caregivers instantly to notify them of last-minute schedule changes using our direct or group in-app messaging.

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Protected, secure and compliant

Have peace of mind that important information is kept protected by providing your team with secure instant messaging and file-sharing (complying with The Privacy Act 1988).

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Empower care teams

Keep your whole team informed of your client's care progress and continuity with instant messaging that stores communications for up to six months.

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Ready to start? Book a demo and speak to an expert

See how AlayaCare can help your organisation first-hand with a demo that will show you the benefits of our platform and answer all your questions.

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