Every visit accounted for
Capture, verify, and reconcile visits across aged care and disability services. With mobile clock-in and clock-out, configurable rules, and clearer exception workflows.
Every team feels it when visit verification slows down
Australian providers are balancing rising visit volumes, mobile workforces, tighter funding expectations, and growing pressure to maintain stronger evidence of service delivery. When clock-ins are missed, locations do not line up, or exceptions need follow-up, back-office teams get pulled into manual investigation, care workers lose time to clarification, and billing or claiming can stall.
Everything your back-office team needs, all in one place
AlayaCare brings visit capture, configurable verification rules, exception handling, and approval workflows into one connected process so your teams can stay focused on service delivery instead of cleanup.
Capture visit time, date, and location directly in the care worker workflow with mobile tools designed for field-based care.
Configure visit verification by branch, funder, or service code so your teams can apply the right checks in the right context.
Surface visits that need attention, review the reason for the exception, and move quickly from investigation to resolution.
Gain visibility into approved visits, exceptions, and repeat issues across teams and programs. With clearer traceability and reporting, reinforce accountability, improve consistency, and maintain stronger evidence of service delivery.
Give your billing, finance, and accounts receivable team the tools to automate time-consuming, manual tasks so they can focus on the challenges that actually move the business forward. Billing Agent builds on your existing revenue cycle management foundation with streamlined EVV resolution and simplified unpaid claim follow-up, so your team spends less time in escalations and more time driving growth.
See how providers are scaling with AlayaCare
Schedule 24/7, improve care delivery, and eliminate visit verification errors while de-risking your business operations with agents built for community care.
“We wanted to become more proactive and less reactive. We had a great program on our hands and knew that by improving our workflows, we could deliver the best duty of care possible and set ourselves up to scale.”
Nathan Wilson, NDIS Field Staff Liaison, Absolute Care & Health
“We’ve now got a nice foundation where we don’t have to worry about the day-to-day operational challenges…It’s exciting to see what other functionality we’re still yet to utilise that we will be looking at in the future.”
James Lee, Scheduling & Workforce Planning Manager
We’ve gained a lot more efficiency in our administration functions so that we can spend more time having people do more of the care.
Craig Gogoll, Senior Manager Growth and Innovation, AnglicareSA
“It was a bit of a no brainer for us to choose AlayaCare as it matched everything we already had. And we were very, very happy with the outcome.”
Giuseppe Prestia, IT Systems Manager, ermha365
