AI and clinical governance: Managing risk in home, community and residential care
Webinar for home, community and residential care providers
In an industry where clinical safety, care quality and regulatory compliance are paramount, the way AI is introduced and overseen can have direct consequences for residents, clients and workforce.
As AI capabilities expand across care settings: from care planning and medication management to workforce rostering and incident reporting – the need for robust clinical governance frameworks has never been more urgent.
At the same time, there are real risks in inaction. This webinar explores how providers can embed AI into clinical and care operations safely, with governance structures that protect both the people they support and their organisations.
- The clinical and care risks providers need to anticipate when deploying AI across home, community and residential settings
- What effective clinical governance of AI looks like in practice: including oversight structures, clinical accountability, audit trails and escalation pathways
- How to build confidence in AI-assisted care delivery while maintaining safety, dignity and quality standards
This event will feature:
- Expert panelists sharing insights about best practice governance in this space
- Q&A discussion with panelists
Meet the Experts
Senior Managing Director
FTI Consulting
Nicki Doyle is Senior Managing Director with more than 25 years of experience in health and aged care. Nicki is passionate about working with the aged care industry to deliver better outcomes and support improved health and aged care systems for older Australians. Her expertise lies in strategic planning, policy review and implementation, evaluation, governance, quality and safety, design and implementation of new models of care, market analysis and reform considerations for organisations. As a qualified physiotherapist, Nicki combines her clinical experience with operational, policy and market expertise to deliver practical and implementable solutions for clients. She has considerable experience in aged care reform, having led the development, implementation and delivery of the Governing for Reform in Aged Care Program in partnership with the Aged Care Quality and Safety Commission, and co-led nationwide consultations on the proposed new Aged Care Act on behalf of the Australian Government Department of Health and Aged Care. Prior to joining FTI Consulting, Nicki was the Aged Care lead at KPMG.
Senior Managing Director
FTI Consulting
Sabine Bennett is an experienced and collaborative digital transformation professional with more than 16 years of consulting experience. Her expertise lies in delivering technology-enabled transformation programs in enterprise applications, digital customer and data and analytics to drive value for clients. Prior to consulting, Sabine held industry roles in Operations Management. Now, she works with Health and Life Sciences organisations to create seamless digital experiences for consumers, providers and regulators. With a background in enterprise performance and a passion for human-centred design, Sabine believes in driving the right customer and user experiences and outcomes to create value for organisations. Sabine’s leadership style is empathetic, and she is committed to fostering an inclusive culture. Her expertise focuses on program delivery, digital health transformation and designing integrated customer and clinician journeys.
Practice Manager – AlayaFlow, ANZ
AlayaCare
Kristen is the Practice Manager – AlayaFlow ANZ, bringing over a decade of experience in health and aged care, grounded in her early career as a Registered Nurse. She has previously held roles as Product Manager, ANZ, combining clinical insight with product strategy to deliver solutions that genuinely support frontline teams. For the past 10+ years, Kristen has focused on improving client outcomes through technology-supported care, with extensive experience translating complex workflows and best-practice models into intuitive digital tools. She is passionate about designing and implementing solutions that make it easier for care teams to do their best work.
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