Around-the-clock intake and referral
Support your intake team with an always-on, enterprise-ready intake process that keeps your front door open to referrals 24/7.
Simplify and streamline the first steps to care
With hundreds to thousands of referrals a week arriving by email, web form, fax, and more, your intake team is under constant pressure to move fast and enter information accurately. Manual workflows create downstream errors, and referrals that arrive after hours add operational costs. Intake Agent ensures no referral waits, no matter when it arrives.
Everything your intake team needs, all in one place
With Intake Agent, build an enterprise-grade operational layer that never goes offline. Accelerate intake, auto-process structured referrals, and reduce manual coordinator effort.
Auto-process structured referrals through medical history, service, care plan, and authorization, with an always-on agent that supports your intake team, ensures accuracy, and maintains a full audit trail.
Monitor email, phone, fax, and web forms to turn unstructured inbound referrals into accurate data inside your EMR.
Deploy agents that run 24/7/365, eliminating after-hours staffing costs and freeing your intake team to focus on the work that needs a human touch.
AlayaFlow is an agentic AI platform that eliminates tedious clicks and deploys automation directly into your EMR. With a growing set of skills across four agents for your intake, scheduling, clinical, and billing teams, it works alongside your staff to resolve high-volume, high-risk tasks with consistency, visibility, and control.
See Intake Agent in action
Watch our demo to see how Intake Agent and AlayaFlow’s other agents can improve your business operations.
See how agencies are scaling with AlayaCare
Schedule 24/7, improve care delivery, and eliminate visit verification errors while de-risking your business operation with agents built for home-based care.
“The biggest takeaway with AlayaCare is that everything we need is in one place. We can upload reports, view interRAI and geriatric assessments, and access communication from every discipline involved in a client’s care. All of it is easily available to the different home care programs we liaise with.”
– Kristy Andrews, LPN Team Leader Support, Health PEI
“The differences are amazing between before and after AlayaCare. It is a full 360. I felt like after AlayaCare came in, my job got easier.”
— Danielle Howe, Branch Manager, Integrity Home Health Services
“Visit Optimizer has become an indispensable part of our operations, empowering us to navigate the complexities of home care with clarity and efficiency. By leveraging data-driven insights, we make informed decisions that truly serve our clients.”
— Ashley McLellan, VP Operations, Bien Chez Soi
