
Clear privacy review with evidence you can hand over
Funders and health authorities ask hard questions about where client data lives and how you keep it safe. Answer every one with independent, Canadian proof. Move from questionnaire to signed contract without the privacy scramble.
In Canada, privacy is the gate every deal has to clear
Funders and health authorities expect client data to stay in Canada. A claim on a slide will not clear a full privacy review. You need documented proof: data residency, PIAs, and threat risk assessments.
A security questionnaire asks for privacy impact assessments, SOC reports, and threat risk assessments. Hunting for documents slows everything down. Missing evidence can end a deal before value ever comes up.
PHIPA, PIPEDA, and provincial statutes each set their own bar. Consent directives, audit trails, and breach rules differ from province to province. Keeping up across programs pulls time away from care.
Strong privacy and a fast review can go together, when the proof is ready before anyone asks.
Everything a reviewer asks for, built into the platform
A privacy review touches data residency, access, auditability, and consent. Each one is handled inside the platform, so your evidence is ready before the questionnaire arrives.
Keep client data in Canada
Production data lives in Canadian AWS regions in Montreal and Calgary, with encrypted backups kept in Canada. Your clients’ health information stays in the country, and you can show funders exactly where it sits.
Control who sees what, and prove it
Role-based access, multi-factor authentication, and least-privilege controls limit who can reach client records. Self-serve audit logs and access reports show who viewed a record, so you can answer privacy and reviewer questions with evidence.
Honour consent directives and restrict access
Capture each client’s consent directive and limit who can see their record with group-based access controls. You can support PHIPA lockbox requests and provincial privacy obligations from inside the platform.
Hand over evidence auditors trust
SOC 2 Type II and HITRUST i1 reports, CSA STAR, a HIPAA attestation, and threat risk assessments are ready to request in the Trust Center. Independent auditors validate the controls, so your review moves faster.
See how organizations grow with AlayaCare
Schedule 24/7, improve care delivery, and eliminate visit verification errors while de-risking your business operation with agents built for home and community care.
“The biggest takeaway with AlayaCare is that everything we need is in one place. We can upload reports, view interRAI and geriatric assessments, and access communication from every discipline involved in a client’s care. All of it is easily available to the different home care programs we liaise with.”
– Kristy Andrews, LPN Team Leader Support, Health PEI
“The differences are amazing between before and after AlayaCare. It is a full 360. I felt like after AlayaCare came in, my job got easier.”
— Danielle Howe, Branch Manager, Integrity Home Health Services
“Visit Optimizer has become an indispensable part of our operations, empowering us to navigate the complexities of home care with clarity and efficiency. By leveraging data-driven insights, we make informed decisions that truly serve our clients.”
— Ashley McLellan, VP Operations, Bien Chez Soi
Go deeper on trust, security, and Canadian scale
Privacy is one piece of the trust story. Explore how the rest of the platform keeps you secure and ready to grow across provinces.
See the architecture behind the proof
Go under the hood on encryption, resiliency, and the controls framework that runs the platform. Built to meet your compliance requirements and stand up to technical review.
Responsible AI, governed for Canada
See how AlayaCare governs AI with PHIPA and PIPEDA compliance, isolated client data, and human oversight. AlayaCare is a signatory of Canada’s Voluntary AI Code of Conduct.
One platform across every province
Run home and community care across provinces on one platform, even where funding models and care rules differ by region. Keep governance and data residency consistent as you grow.