Security and Privacy
Your client data stays protected while you stay in control
Health data is a top target. AlayaCare keeps every client record encrypted, hosted in your region, and visible only to the people you authorize.
Security isn’t optional in home-based care
In home-based care, a single exposed record can trigger HIPAA penalties, lost contracts, and clients who no longer feel safe with you. Most breaches start with stolen credentials or weak access controls, not advanced attacks. Your data deserves protection built for that reality.
Core Capabilities
Strong protection and clear control, proven by independent audits
AlayaCare protects client data at every layer, from encryption and access controls to audit trails and third-party certification, so security and privacy are built in rather than bolted on.
Every client record is encrypted in transit with TLS 1.2, at rest with AES-256, and hosted in your region. Continuous monitoring and tested backups keep your data guarded around the clock, so client information stays protected without extra work from your team.
Decide exactly who sees what. Role-based permissions, multi-factor authentication, and single sign-on through SAML 2.0 keep access tied to each person’s job, and removed the moment they leave. The result is sensitive data in the right hands, and no one else’s.
See who did what, and when. Detailed audit logs and activity reports give your team a clear record for investigations, access reviews, and audit requests, so you can answer any “who accessed this” question with confidence
Trust that is verified, not just claimed. AlayaCare maintains independent SOC 1 Type II, SOC 2 Type II, HITRUST i1, and annual HIPAA audits, and publishes Threat and Risk Assessments and Privacy Impact Assessments. You get third-party proof on demand, ready for any security review.
Privacy is more than security. AlayaCare gives you tools to honor client consent and the minimum-necessary principle, so sensitive details reach only the people involved in that client’s care. Pair these controls with detailed audit trails to see who viewed each record, and rely on our compliance program to stay aligned with HIPAA. You hold the controls, and your clients keep their trust.
Scale Your Agency
See how organizations grow with AlayaCare
Schedule 24/7, improve care delivery, and eliminate visit verification errors while de-risking your business operation with agents built for home and community care.
“The biggest takeaway with AlayaCare is that everything we need is in one place. We can upload reports, view interRAI and geriatric assessments, and access communication from every discipline involved in a client’s care. All of it is easily available to the different home care programs we liaise with.”
– Kristy Andrews, LPN Team Leader Support, Health PEI
“The differences are amazing between before and after AlayaCare. It is a full 360. I felt like after AlayaCare came in, my job got easier.”
— Danielle Howe, Branch Manager, Integrity Home Health Services
“Visit Optimizer has become an indispensable part of our operations, empowering us to navigate the complexities of home care with clarity and efficiency. By leveraging data-driven insights, we make informed decisions that truly serve our clients.”
— Ashley McLellan, VP Operations, Bien Chez Soi
