ON-DEMAND WEBINAR

How to benchmark your business health in home-based care

In this webinar, you will learn:

How your business compares with peers across 10 key performance dimensions, from caregiver retention and billing health to capacity, margins, and compliance.
Which metrics top-performing organizations track, and why some of the most overlooked ones may be your biggest blind spots.
Where financial and operational pressure is shaping 2026, including staffing costs, reimbursement complexity, and administrative burden.
How operators and industry experts are thinking about investment priorities when margins are tight, whether in workforce, technology, infrastructure, or growth.
How to use a practical benchmarking framework to identify gaps, set priorities, and build the operational discipline that drives healthier outcomes.

Description

Surveyed home-based care leaders say client satisfaction is the clearest sign of a healthy business. But fewer than half prioritize tracking it. In the same survey, 65% said rising labor costs are squeezing their organizations financially and operationally, and 36% said they have turned away clients or accepted referrals they should not have because they lacked the capacity or visibility to respond confidently. These findings point to pressures showing up across the market — and they’re exactly what this webinar is designed to help you act on.

In a new survey from Home Health Care News (HHCN) in partnership with AlayaCare, leaders across North America define business health, what metrics they actually rely on, where financial and operational pressure is hitting hardest, and how they’d reinvest if margins improved. In this webinar, we unpack the findings with industry experts as they react to the data live and discuss how they’re investing for healthier margins, stronger teams, and better outcomes.

This session is built for home-based care executives, directors, and operators who want more than data. They want context, peer perspective, and a path forward.