Survey Report

Business Health in Home-Based Care

2026 Performance Report

Survey findings from 97 home-based care leaders and what they share about the state of business health and care quality.

Industry Report
Benchmarks
Business Performance


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Report Details

We surveyed 97 providers across the U.S. and Canada to find out how they define business health, where they’re performing well, and where critical gaps are limiting growth.

Download the report to benchmark your organization and identify opportunities to strengthen margins, caregiver retention, care delivery, and capacity for growth.

What you’ll learn:

  • What defines a healthy, thriving home-based care organization in 2026
  • Which KPIs providers rely on most and how they rate current performance
  • How staffing pressures are affecting costs, capacity, and growth
  • Why retention remains a top priority, yet one of the weakest areas of performance
  • What prevents providers from fully capturing available demand
  • Where leaders would invest if operating margins improved

Keep Reading

See how your agency compares

Book a 20-minute session with our team to benchmark your current stack against this year’s survey results and explore how your team can improve business health.