Canada
Home care trends: Top 5 predictions for 2026 and beyond
Author: Adrian Schauer, CEO of AlayaCare Home-based care leaders have always balanced mission and margin. In 2026, success will depend on how well organizations use technology to streamline operations and support caregivers. Those that treat AI as a practical tool for sustainable care delivery, rather than a buzzword, will move ahead of the field. Last…
Advancing digital health systems to meet Ontario’s future care needs
Ontario is aging rapidly: by 2041, nearly one in four residents will be over the age of 65. As more Ontarians express the desire to live and age at home, the province now faces a defining challenge: its current digital infrastructure is not equipped to support the future of care in the home. Despite Ontario’s…
The future of home-based care: Predictions for 2025 and beyond
Author: Adrian Schauer, CEO of AlayaCare Last year, the home care industry reached a pivotal juncture, defined by a growing emphasis on technology and workforce transformation. Our 2024 predictions highlighted AI-driven workflow automation, value-based care prioritizing outcomes, personalized care via data analytics, the integration of social determinants in home care, and improved data sharing for…
Establishing a customer-friendly pace of change without sacrificing DevOps practices — the AlayaCare story
Author: Jean-Philippe Boudreault, Director of Product and Engineering, AlayaCare This article discusses AlayaCare’s journey and demonstrates how it is possible to slow down releases without compromising DevOps practices. While every situation is unique, we hope that other companies can relate to AlayaCare’s challenges and apply the general principles outlined in this article. The internet is…
Successful software implementation: The AlayaCare implementation approach
Are you looking for a roadmap to implement software successfully? Well, we’ve got you covered! Discover essential strategies to align new software with your business processes, manage the transition, and drive user adoption. Trust us: the success of software implementation is crucial for the overall efficiency, productivity, and growth of your organization. That’s why it’s…
Predictions for home-based care in 2024 in North America
Author: Adrian Schauer, CEO of AlayaCare A year ago, we anticipated the industry gearing up to manage repetitive tasks more efficiently. With economic and resource restraints, we see the industry embracing the opportunity to achieve more with less through solutions such as Artificial Intelligence (AI), highly personalized care plans, the adoption of integrated care models,…
3 benefits of interoperability and integrated APIs with AlayaCare’s Connector for home-based care
Home care and home health businesses that use application programming interfaces (APIs) to connect their day-to-day software systems and apps can quickly create and support new experiences and solutions for their clients, employees, and partners. However, delivering and integrating APIs takes an incredible amount of expertise and stamina. According to an article in the Tech…
Home-based care marketing: How you can get started with a client referral program
Referrals can become a large part of your client marketing efforts, and here are some helpful tips to get you started. 6 out of the top 20 marketing sources for home care and home health clients came from healthcare professional referrals. Opportunities to connect with referral sources and networking opportunities are invaluable to your agency’s…
AlayaCare’s Response to Taking the Pulse: A Snapshot of Canadian Health Care, 2023
Home care is pivotal in addressing the challenges highlighted in the report “Taking the Pulse: A Snapshot of Canadian Health Care 2023.” The report sheds light on the evolving healthcare landscape in Canada, including issues such as an aging population, increasing healthcare costs, and the strain on hospital resources. Home care offers several key benefits…
AlayaCare University: Empower your team with expert-led training
Onboarding and training agency staff can be a very time-consuming process. Agencies currently rely on siloed Learning Management Systems (LMS), creating friction and time lags that prevent staff from getting up to speed quickly with software solutions and other custom-required skills. This in turn drags out the onboarding or upskilling process and prevents agency staff…
Boost home care referrals by 2x by becoming an HCCSS provider
Home care referral acceptance rates are at an all-time low. In Ontario, anyone who needs personal support services at home can self-refer to their regional Home and Community Care Support Services unit or be referred by a hospital, physician, another caregiver or even a family friend. And before 2020, approximately 95% of these requests were…
How the right technology can support recruitment and retention during the caregiver shortage
At-home care is one of the fastest-growing healthcare segments in North America, even before the pandemic. US Government stats rank home care as one of the US’s fastest-growing occupations, with an additional million workers needed by 2026 (an increase of 50% from 2014). In recent years, the demand for at-home care has increased drastically, however,…
Trends for home-based care in 2022
Will history judge 2022 to be the year that our health systems built back better? And that “better” accelerated the shift of care out of institutions and into the home? Or will it be a year where capacity constraints mean we missed a generational opportunity to transform how our societies deliver home-based care in the wake…
The timely lure of M&As lead the list of key growth strategies in home care
In most specialized industries, a swell of companies compete for attention in the same customer pool, trying to attract a limited number of clients. Not so in the booming home health care market, where those in need of the service are expanding at a far quicker pace than those providing the service.
Home care industry contending with Delta variant crisis
This article originally appeared on LinkedIn, by AlayaCare CEO, Adrian Schauer.
How to leverage client surveys and feedback to market your agency and grow your home care business
We all know that the first step to solving a problem is acknowledging that there is a problem – but what if you don’t know about it in the first place? Use client surveys to get your answers.
Think digital as you set key strategies for growing a home care agency
This article originally appeared on LinkedIn, by AlayaCare CEO, Adrian Schauer. In any booming industry, it is always the right business move to harness opportunities that set your business up for growth.
How To Create the Best Possible Experience for Your Home Care Clients
As we are all seeing, home care is becoming increasingly client-centric. Pandemic or otherwise. And there is a rising swell of clients who seek such care, in countries around the world.
Top 5 Reasons Why Home Care Agencies Must Achieve Interoperability
The need for electronic health record (EHR) interoperability within healthcare has been an accelerating area of focus for some time. The full spectrum of a client’s care team working in tandem generates better outcomes – and such visibility can only be achieved when all providers share the same real-time information about a client’s status and needs.
The Rise of Hospital at Home
Ravaged hospitals. Overrun intensive care units. Front-line workers facing burnout from what must seem like an endless stream of impossible days – yet they continue to persevere as the COVID-19 crisis continues.
How to Convince Your Manager to Consider New Home Care Software
One doesn’t need to be a chief officer, a director or even a manager to be able to spot deficiencies at a home care agency – and see how new technology could help correct them.
What Is a Customer Advisory Board and Why Should You Join?
Nobody knows how useful any particular technology is more than those who, well, use it every day. Since the early days of AlayaCare, our Customer Advisory Board (CAB) has been an important forum for home care agencies to share their real-world insight into what their administrators, caregivers and clients need, technologically-speaking.
5 Steps to Engage Employees in Home Care Digital Transformation
JFK once said that “change is the law of life,” and “those who look only to the past or present are certain to miss the future.”
#Trending: Talk of Technology Evolving in Home Care
Among the many themes demonstrated by the year 2020, we know now more than ever that, technology is now imperative to the delivery of home care. COVID-19 has accelerated the pace of change in an industry that was already experiencing waves of change; as we wrote back in the spring, it felt like we’d done 10 years of work in 10 days.
6 Tips for Supporting and Celebrating Caregivers This Holiday Season
The holidays are usually a time filled with celebration and gatherings; a time to reset and recharge – but against the backdrop of a pandemic, 2020 feels a little different.
How The Right Hiring Software Can Help Your Healthcare Agency
To say that your healthcare agency has enough to worry about at the moment is likely an understatement. It’s always been tough to hire and retain quality applicants, but the pandemic has made filling essential roles all the more difficult.
Q&A with AlayaCare’s Security and Risk Compliance Expert
We recently sat down with Richard Guttman, who heads AlayaCare’s data privacy and security division, to discuss best practices in risk and compliance for home care agencies today.
How investing in technology can help prevent COVID churn
As the number of COVID-19 cases across the U.S. continues to climb each week, we know it’s a long way out of these woods. Whatever impact the pandemic has on the home care industry in the near and long term are stories still to be written.
After the Pandemic: Roadmap to Private Duty Agency Success
In the middle of a pandemic – indeed, amidst a growing second wave of COVID-19 for many countries – it can be difficult to think about an “after” scenario, when the world returns to some semblance of normal. What a year.
5 Ways to Reduce Home Care Worker Turnover
In today’s environment, the importance of high-quality home care workers cannot be understated.
4 Tips to Boost Client Demand for Virtual Care Services
The COVID-19 pandemic has ushered in a new imperative for virtual care services. As the health-care crisis continues, and social distancing becomes part of our lives for the foreseeable future, implementing care tactics that keep both caregiver and client safe is of the utmost importance. It’s a topic we’ve covered extensively.
Top 10 Learnings For Home Care Agencies from COVID-19
First, to be clear: we’re all going to be learning about COVID-19’s impact on our industry for a very long time to come. Still, themes are emerging as we move from the acute to the chronic phase of this pandemic.
Digital Strategies for Home Care Agencies of Today
Weeks have become months of social/physical distancing and it’s clear we have entered a “new normal” when it comes to how home care agencies will need to operate today, and into the future.
With Ontario Health Teams, the time to digitize for home care providers is now
If you’re a home care agency in Ontario, we are confident you have heard that the newly established Ontario Health Teams (OHTs) has introduced its first cohort of 24 teams across the province.
AlayaCare Embraces Digital Health Week 2019
It’s Digital Health Week (November 11-17), an annual celebration and recognition of how data is transforming the delivery of care across Canada. It’s also close to our hearts here at AlayaCare, as not only are we invested heavily in digital health, but this awareness week began in 2014 – the same year we did.
Happy Canada Day to Our Home Healthcare Community!
This first long weekend of the summer reminds us of road trips, fireworks, barbecues, swimming and the existence of sunscreen in our cupboards – because we finally need some after quite the lengthy winter (and spring!) in many parts of the country.
Ontario “Super-Agency” Opens New Important Opportunities for the Home Health-Care Sector
In late February, government officials confirmed the rumours and announced a broad shift in the delivery of health-care in Ontario. As the dust settles, now we know: a new “super-agency” would merge 19 agencies together in one – including the 14 Local Health Integration Networks (LHINs) that have long overseen regional health-care and specialized sectors…
Rise of the Dutch Model of Neighbourhood Care
Almelo is a town of about 72,000 residents that sits in eastern Holland. It is there, around the middle of last decade, where a local nurse named Jos de Blok decided to do something about the growing frustration that he and other colleagues felt about having less time for actual patient care.
CHRIS Integration: Updates, Referrals, and Patient Records Directly from the Source
The road to the future of home care is paved with integrated, virtual and collaborative care models. Coordination will remain a major factor in reducing health care expenditures, supporting home care agencies, and vastly improving the patient experience. Silos will disappear, and information will flow securely along the continuum.
Efficiency Tweaks Can Position Agencies Well Amid Changing Home Care Landscape
At AlayaCare, we firmly believe that altering the delivery of care in small, strategic ways can open doors to newfound efficiencies. These will be key for home care agencies that aim to deliver top-quality service, seize industry momentum, and stay nimble with changing times.
Important Predictions for Homecare in 2018
As we look towards 2018 in the homecare sector, we see a global market filled with opportunity and growth. That doesn’t mean that homecare providers will get to rest on their laurels as the industry continues to be beset by caregiver shortages, shifting funding models, and an overall empowerment by clients to receive care on…
OCSA 2016 Recap: Change is on the Horizon But Some Things Should Never Change
With the reintroduction of Bill 210, the Patients First Act, Ontario’s home and community care sector is preparing for system restructuring, new models of care coordination, greater integration between current system silos, strengthened accountability and improved consistency within the home and community care sector. Therefore, it came as no surprise that the theme of the Ontario…
Consumer Directed Services: Putting the Home Care Client First
Consumer Directed Services (CDS) models have been a concept in healthcare for some time now. The model name varies depending on your location, however the concept remains consistent; Cash and Counselling in the United States, Consumer Directed Care (CDC) in Australia, or Self Directed Care in Ontario. The model was designed to acknowledge that consumers…
Patients First Act: New Ontario Legislation Will Dramatically Affect Community Care
A new legislation was introduced in Ontario today called The Patients First Act that, if passed, would improve access to care, and help strengthen patient-centric healthcare in Ontario overall. The Act would give Local Health Integration Networks (LHINs) increased capacity and responsibility with hopes that they will improve and integrate the planning and delivery of…
Self-Directed Care: Empowering Individuals & Maximizing Efficiencies
Earlier this year a thought provoking government-commissioned report on home care in Ontario was released, highlighting the struggling state of the system and its urgent need for restructuring. Titled “The Care We Need”, the critical report prompted the provincial government to release a new funding program as a direct response, implementing a series of pilot…
Why Your Home Care Software Solution Should Reside in the Country you Provide Care
5 Considerations Why Your Cloud Based Home Care Software Solution Should Reside in the Country Where you Provide Care Pew Research Centre, an authority on measuring personal information and privacy, routinely polls US audiences and reports that Health Care and medication information ranks second behind only a social security number in terms of ‘very sensitive’…
4 Technology Initiatives to Make Home Care Easier in Ontario Healthcare System
It’s time for a MASH things up a bit in the Ontario Healthcare system!