AlayaCare
Guide: How employee experience drives success in home-based care
In home-based care, the care provider experience is more than just an HR concern — it’s a strategic imperative. Organizations that prioritize workforce engagement see measurable benefits, from improved patient outcomes to stronger financial performance. The connection is clear: When care providers feel valued, they deliver higher quality care. And better care drives agency growth,…
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Guide: The Future of AI in Home-Based Care
How Artificial Intelligence, Predictive Analytics, and AI Agents are Transforming Our Industry Home and community care providers face a challenging reality. Clients expect compassionate, personalized care, but rising caseloads, paperwork, and workforce shortages make it increasingly difficult to deliver consistent, high-quality support. Here’s the good news: AI is easing the burden, and AlayaCare is at…
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Establishing a customer-friendly pace of change without sacrificing DevOps practices — the AlayaCare story
Author: Jean-Philippe Boudreault, Director of Product and Engineering, AlayaCare This article discusses AlayaCare’s journey and demonstrates how it is possible to slow down releases without compromising DevOps practices. While every situation is unique, we hope that other companies can relate to AlayaCare’s challenges and apply the general principles outlined in this article. The internet is…
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5 benefits of streamlining care coordination with the AlayaCare and Forcura integration in home-based care
The demand for home-based care is rising, driven by individuals’ and families’ preference for the comfort and personalized attention it offers. However, due to outdated, paper-based processes, many home care service providers need help with care coordination, which slows the scaling of their operations. Inefficient care coordination methods can stifle business growth and significantly impact…
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Effective RCM in home care: Navigating regulatory requirements and reducing claim rejections
In the complex landscape of home-based care, effective Revenue Cycle Management (RCM) is essential for managing claims, tracking payments, and ensuring financial stability. Given the increasing regulatory requirements and challenges facing home care providers, a robust RCM system can have a meaningful impact on your business. In an episode of AlayaCare’s Home Health 360 podcast,…
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5 ways to improve patient care delivery and increase value-based pay contracts for private-duty nursing & pediatrics
Everyone with medically complex needs or chronic conditions deserves high-quality, patient-centric care that is comfortable and outcomes-focused. 82% of patients also say that quality customer service is the most critical factor to satisfaction with the care they receive. Patients and their families seek care workers and nurses who understand their needs and can communicate effectively.…
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The key to better client experience? Improving communication between home-based care providers and clients
Balancing both operational efficiency and delivering exceptional client experience is a constant objective for which home-based care agencies strive. The idea of a one-size-fits-all approach in home-based care is disappearing, as every client has specific and unique needs and preferences that require personalized attention. A client-centered care approach encourages active collaboration and shared decision-making between…
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5 proactive steps to improve the security of your home-based care data
Home-based care agencies face significant challenges in securing sensitive information, especially because of the sheer rise in cyber-attacks and data breaches. Over the last decade, these attacks have increased by 83% in the health care industry, with 2023 witnessing nearly 400,000 health care records breached daily. Health data is a valuable target for hackers, so…
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Why software is crucial in modern caregiving: 10 signs you need an upgrade
Home-based care software: It’s not the first thing on your mind as a caregiver, manager, or administrator focused on providing exceptional care to those who need it. However, the right software solution can transform the way your organization operates, streamlining processes, and freeing up time to concentrate on what truly matters – delivering quality care…
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Guide: Evaluate the security and performance of your home-based care software
Home-based care organizations rely on software that both performs well and has the high capacity and security they need to keep their business running smoothly and protect their data. In the last ten years, data breaches in healthcare have increased by 83%. Cyber-attacks and data breaches could seriously affect your business, so taking the appropriate…
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