Agenda for Better Outcomes 2024
Niagara Falls Convention Centre
6815 Stanley Ave, Niagara Falls, Ontario, Canada
September 18 - 20, 2024
8:00 AM - 9:00 AM
Registration & breakfast
Registration table will be monitored throughout the day.
5:00 PM
Welcome reception
8:30 AM - 9:45 AM
Registration and breakfast
Registration table will be monitored throughout the day.
10:00 AM - 10:20 AM
Welcome
Better Outcomes opening session and kick-off.
Alex Skinner
Better Outcomes Host
10:20 AM - 10:50 AM
Opening keynote: Live your mission
AlayaCare’s Founder and Chief Executive Officer Adrian Schauer will delve into industry insights and trends as he sees them unfolding in our ever-changing marketplace. Adrian will share his unique perspective of things to come, how it will affect us all, and what we can do to meet future challenges.
Adrian Schauer
Co-founder and CEO
10:50 AM - 11:20 AM
Future of AI in home-based care
AI has taken the world by storm, but the hype often exceeds the real-world solutions we need. This session will discuss the realities of AI in home care and how it can be practically applied to improve outcomes, enrich the caregiver experience and enhance operational efficiency. Come hear Naomi Goldapple, SVP Data & Intelligence cut through the hyperbole and discover how these technologies can make a real difference in our industry.
Naomi Goldapple
SVP Data & Intelligence
11:20 AM - 11:35 AM
Break
11:35 AM - 12:15 PM
Keynote
Dr. Abdul Shaikh is the Global Leader for Population Health for Amazon Web Services (AWS), where he leads the go-to-market strategy, translating leading technologies, including generative AI and cloud services, into meaningful clinical and public health applications. He is a member of the AWS Health Equity Initiative Core Team and is passionate about enhancing more equitable care. As a former NIH program officer, public health educator, and health services researcher, he is committed to multi-disciplinary collaboratives driving evidence-to-practice, such as NASEM, AcademyHealth, and RWJF.
Dr. R Shaikh, PhD, MHSc
Global Leader for Population Health
12:15 PM - 1:00 PM
Growth strategies for business success
With home care market needs expanding, there are significant opportunities in the market for growth. What can you do to put your organization in a position to leverage organic channels and acquisition opportunities to drive growth? This panel will go deep on the growth potential in the market and how to enact on them sustainably within your organization.
George Psiharis
Chief Operating Officer
Jaron Clay
Vice President of Acquisition Integrations, Care Advantage, Inc
Jen Lentz
Chief Executive Officer, Avid Health at Home
Matt Murphy
Chief Executive Officer, Frontstream Payment Processing
1:00 PM - 2:00 PM
Lunch
3:45 PM - 4:00 PM
Break
4:00 PM - 4:30 PM
Safeguarding your business in the Cyber Age
In a recent report, 88% of healthcare organizations experienced a cyberattack in the past year. Cybercriminals have disrupted payers, hospitals, and post-acute, inclusive of home care. This panel will discuss the challenges we face, the future of cybersecurity and what we can do to ensure a secure future.
Isaac Alexander
Chief Product & Software Architect
Richard Guttman
SVP Legal & Risk Management
Amin Lalji
Cyber Security & Privacy Expert
4:30 PM - 5:00 PM
Pioneering digital evolution in home-based care
Digital evolution is no longer just a nice to have — it is a necessity. In order to move from surviving to thriving, digital transformation is the path to serve clients and patients, to grow, to retain caregivers, and to achieve best-in-class results. This panel will share their successes, challenges, and what they learned along their journey.
Geoff Darling
Chief Revenue Officer
Steve Paraskevopoulos
Senior Vice President ParaMed and Chief Technology Officer, Extendicare
Jamie Wright, RN
PCS Regional Vice President, Elara Caring
5:00 PM - 6:30 PM
Break
6:30 PM - Into the evening
Join us in celebrating AlayaCare's 10th Anniversary!
8:00 AM - 9:00 AM
Registration and breakfast
9:00 AM - 9:10 AM
A day in review
Alex Skinner
Better Outcomes Host
9:10 AM - 9:45 AM
Keynote: A global perspective
Meet the woman bringing health care to low-income Kenyan communities. Naom Monari, the founder and CEO of Bena Care, is a visionary leader with a commitment to social justice. In 2017, working as a student nurse, Naom embarked on a transformative journey to redefine health care accessibility in Kenya. Bena Care delivers affordable home-based nursing and inhome therapy for chronically ill patients of middle to low income families. Bena Cares impact reverberates across communities significantly reducing healthcare costs for thousands of families. Naom’s leadership has not gone unnoticed, with Bena Care winning accolades such as the global citizen Waislitz Disruptor awards and Westerwelle Young founder of the year. Bena Care’s impact is backed by partners such as Boehringer Ingelheim, Johnson and Johnson impact ventures and Villgro Africa. Through Bena Care, Naom is building a movement of thousands of healthcare workers who are disrupting healthcare systems that allow for extreme poverty to exist in Kenya and beyond.
Adrian Schauer
Co-founder and CEO
Naom Monari
Founder and CEO, Bena Care
9:45 AM - 10:15 AM
Mastering your potential: Navigating the growth and evolution for your home care organization
As the regulatory and technology ecosystems that shape home care continue to evolve, so too must the organizations that deliver the care. Join AlayaCare COO George Psiharis for industry analysis and insights on how your organization can stay ahead of the curve and emerge as a leader in delivering better outcomes.
George Psiharis
Chief Operating Officer
10:15 AM - 10:35 AM
Voice of our frontline heroes in home-based care
Hear stories from our frontline heroes - nurses, PSWs and aides who dedicate their lives to providing compassionate care. By sharing personal first-hand experiences, we'll better understand what compels them to work in home-based care.
Erin Baker
Director, Solutions Engineering
Donna Diadamo
Care Company
Ana Russi
Venture Forthe
Ajibola Salami
Right at Home Canada
10:35 AM - 10:50 AM
Break
10:50 AM - 11:25 AM
Retaining top talent and cultivating loyalty within your team
Discover how the AlayaCare Cloud platform can support leadership strategies that aim to retain talent and cultivate loyalty within your team. Build a cohesive process for your staff and see tangible results in retention while elevating the caregiver experience.
Alex Skinner
Better Outcomes Host
James Cohen
CEO, Nevvon
Mir Mahmood
Senior Vice President, Operations, Premier Home Health Care Services
Alex Oosterveen
Co-founder & CEO, Caribou Rewards
Dr. Marsha Ramos, DNP
President, Premier Home Health Care Services
11:25 AM - 12:00 PM
AlayaCare's customer-centric roadmap vision
Andrew McDonald, AlayaCare's Chief Product and Technology Officer, shares the past year's product developments and the product roadmap for the upcoming year. Find out where we’re focusing to empower you to provide the best possible care in 2025.
Andrew McDonald
Chief Product & Technology Officer
12:00 PM - 12:20 PM
Closing remarks