home health 360
The global perspective on home healthcare
All Episodes
How AI is changing how we deliver hospice care: a conversation with Dr. Katy Lanz
Artificial intelligence (AI) and algorithms are revolutionizing healthcare everywhere, including hospice and palliative care. Join our host, Jeff Howell, with healthcare executive and National Hospice and Palliative Care Organization board member, Dr. Katy Lanz, to discuss how hospice models need to adapt to the changing needs of patients and caregivers. Dr. Lanz chats about how…
Essential Resources for New Home Care Agencies
Join us on our podcast as Kristin Wheeler, Executive Director of private duty for the National Association for Home Care and Hospice, shares valuable insights for new agencies navigating the daunting world of homecare. Discover the essential resources and support available through NAHC (National Association for Home Care & Hospice) to ensure compliance, best practices,…
From Zero to 42 Franchises: Bien Chez Soi’s Blueprint for Rapid Homecare Growth
Prepare for an electrifying episode as host Jeff Howell dives into an inspiring conversation with Alison Green, CEO of Bien Chez Soi, Quebec’s largest homecare franchise. Discover Alison’s inspiring journey as she grew from 50 to 850 caregivers while achieving an incredible 42 franchise locations in just five years. Listen to gain valuable insights and…
Innovative Approaches to Caregiving – with Dr. Merle Griff from SarahCare
This episode features Dr. Merle Griff, CEO of SarahCare and author of the upcoming book, “Solace in the Storm: Caring for Loved Ones of Every Generation”. She discusses with Jeff Howell and co-host Kelly Bishop, how folks are becoming more aware of the importance of caregiving, how states are looking into different ways to spend…
Make Jobs Harder to Increase Job Satisfaction with Ian Gordon
Join us for an enlightening conversation on how frontline employees can enhance their job satisfaction and engagement by eliminating repetitive and mundane tasks and instead focusing on value-adding activities. Our special guest, Ian Gordon, brings a wealth of experience as an advisor for driving consumer, provider, and employee experience improvements and administrative efficiency. Tune in…
CDPAP: Empowering Clients in Long-Term Care – with Megan Shergill
Join our host Jeff Howell and special guest Megan Shergill, VP at Community Care Home Health in New York. In this informative podcast episode, they explore the benefits of Consumer Directed Personal Assistance Program (CDPAP) services, how to reduce labor costs through automation, the importance of companionship for the aging population, and best practices for…
Unlock the Benefits of CRM for Home Healthcare with Erik Wetzel
Many healthcare organizations are turning to Hospital at Home programs to provide more efficient care. A Customer Relationship Management (CRM) system can help make this transition smoother by providing near real-time referrals and data that enable better clinical decisions. Learn how a CRM system can improve home healthcare efficiency and ensure business success with host…
Maximizing efficiency and quality care through training programs with Home Care Pulse
Without any proper training, we’re setting a lot of employees up for frustration when they don’t have the resources they need to perform their jobs. In home care there’s about a 100,000-person administrative workforce that gets very little training, and with every scheduler that you lose, you would lose approximately five or ten caregivers. President…
How IDEAL 4 Healthcare is pioneering change in the healthcare industry
In this episode, learn about April’s decision making framework and how it can improve your business’s decision making processes to eliminate stalemates or decision drowning that are preventing growth.