TORONTO, ON, March 3, 2026 – AlayaCare, a leading provider of cloud-based home and community care solutions, has announced a major platform update featuring AI-powered autonomous agents, extensive mobile experience enhancements and improved operational workflows. The new updates represent a significant leap forward in operational efficiency for home care providers, with capabilities that promise to improve client care, while reducing manual workload by up to 80% and dramatically improving the caregiver experience.
AlayaCare’s newest innovation centers on the full availability of three autonomous agentic workflows designed to eliminate time-consuming manual processes:
“These agents are built on the AlayaFlow AI platform and represent a fundamental shift in how home-based care operations can function,” said Andrew McDonald, Chief Product & Technology Officer at AlayaCare. “We’re deploying intelligent agents that can independently handle complex workflows from start to finish. Back-office teams can focus on exception management rather than routine tasks, while our AI handles the heavy lifting around the clock. With AlayaFlow we are now set to deliver even more agents across the operational workflow and will deliver on the needs of home care.”
Caregiver turnover remains a persistent challenge across the industry. Recognizing that satisfied caregivers deliver better care and are more likely to stay, AlayaCare has built a suite of features designed specifically with their needs in mind:
Additional mobile improvements include a redesigned tasks interface with subtasks, comments, and detailed status tags; an improved calendar view with day, week, and month toggles; and a mobile offline mode that ensures continuous operation in areas with poor connectivity.
The platform update also delivers significant improvements for administrative teams:
“At AlayaCare, we’re committed to pushing the boundaries of what’s possible in home-based care technology,” said Adrian Schauer, CEO of AlayaCare. “We’re not just building software, we’re building solutions that transform how agencies operate, how caregivers work, and ultimately, how clients receive care. From autonomous AI agents to mobile-first experiences, every innovation we’re introducing is designed to make home care more efficient, scalable, and human-centered.”
Visit our What’s New page for more details.
About AlayaCare
AlayaCare is an end-to-end platform designed to serve public, private, and non-profit home-based and community care organizations that manages the entire client lifecycle, including needs assessments, care plans, scheduling, visit and route optimization, and visit verification. Founded in 2014 and now with over 600 employees, AlayaCare combines traditional in-home and virtual care solutions that enable care providers to lower the cost of care and achieve better outcomes for their clients. For more information, visit AlayaCare.com.
Media contact:
Monica Szalajko
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