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Operations leaders roundtable: A discussion of top trends, challenges & opportunities facing home-based care today

The job of an operations leader at a home-based care agency is not easy! We’ve gathered a panel of home-based care operations leaders to discuss their approach to the challenges and opportunities faced by their teams.

Operational challenges & success stories – managing key functional areas like billing, scheduling, training, and hiring to drive greater levels of success.

Doing more with less – Business growth strategies, despite limited resources and market constraints.

Measuring success & performance – Top KPIs and key metrics to focus on for driving effective operations and improving efficiency.

The role of technology – How to effectively plan and deploy technology to maximize resources and build effective workflows.


Home care agencies are constantly working to boost efficiency, effectively manage resources, streamline processes, and identify ways to grow their business. And most often, it is operations leaders who are charged with spearheading these major initiatives.

View this on demand webinar for a fascinating panel discussion among several home care operations leaders. The discussion centers around how they approach the top challenges and opportunities faced by their teams and how they manage to succeed while striving to maximize resources and minimize inefficiencies.


Eddie Morris

VP of Growth
Avid Health at Home

Scott Overhill

SVP, RCM and Transitions Products

Jeff Salter

CEO and founder
Caring Senior Service