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How Innovation Empowers Home Care Clinical Staff


In some industries, administrative backlogs and inefficient processes can cause minor disruptions, like pushing back a deliverable for a couple of days. Companies live with this because it doesn’t ultimately affect their missions. But in certain industries, such inefficiencies can carry a very real and human cost.

Nowhere is misspent time felt more acutely than in companies that are in the business of health care. In the home care industry, front-line professionals need to spend most of their time delivering actual care.

Unfortunately, they too often become embroiled in a quagmire of administrative tasks that keeps them from their clients.

Clinical staff need freedom. They need to be extricated from the day-to-day business activities of home care. The positive outcomes of this freedom are clear across the board: motivated caregivers, efficient care for clients, a grade-A reputation for the agency. 

It isn’t difficult to get there. It just takes a painless technological makeover. 

Mobile solutions maximize efficiency

Modernizing a home care operation brings significant cost savings to the business yet, most importantly, it strengthens the mission of high-quality care delivery. 

Cutting-edge mobile technology is the key to care workers managing caseloads from anywhere, with real-time access to all the information they need. The best-case scenario is a full-suite mobile platform that lets staff members quickly juggle schedules, billing, reporting and time tracking while being able to view each client’s data with the swipe of a finger.

The home care industry’s top care worker mobile app solution, the app that we developed here at AlayaCare, offers a suite of features that permits nurses, clinical managers, home health aides and all care workers to remain nimble and unburdened by unnecessary process.

While a relatively new player in the industry, AlayaCare and its high-impact technology is starting to get noticed — most recently by BAYADA Home Health Care, which is testing a pilot program with us to equip its clinicians and field employees with mobile technology. When an agency comprises 23,000 home care professionals across 320 offices, efficiencies gained through mobile cascade into a tremendous impact on clients and the bottom line.

Turnkey digital documentation

Mobile technology, of course, fits hand-in-glove with digital clinical documentation:

And what brings it all together is the aspect of real-time information, which in this day and age is best served by a cloud-based system.

Whether used over a cell phone, tablet or laptop, the right digital solution revolutionizes a care worker’s ability to operate smoothly and permits agencies to deliver fast, informed assessments. 

Electronic visit verification means workers spend no time completing timesheets and more time on clients. Point of care documentation allows them to access each client’s information and health history immediately, empowering them to make timely, informed decisions. Real-time communications with an agency eliminates scheduling issues and keeps them on track with caseloads. Both GPS and data security technology ensure the safety and security of both care worker and client.

Implementing digital technology that keeps the end user in mind makes life easier and work more rewarding for clinical staff. This, in turn, helps agencies recruit and retain top front-line staff to drive their missions. (More on that very important point here.)

The way forward in modernizing an operation begins with picking the tech that’s right for each individual agency.

To learn about AlayaCare’s cloud-based system you can demo our software for free.

Drop us a note, we’d love to know what you think.