2023
Agenda
Agenda
Tuesday 19 September 2023
Strengthening the future of care
8.30am – 9.30am
Light breakfast, registration and partner expo networking
Coffee carts sponsored by
Coffee carts available all day.
9.30am – 9.35am
Welcome to Country
Michael West, Metropolitan Local Aboriginal Land Council
9.45am – 10.05am
Opening
Annette Hili, General Manager ANZ, AlayaCare
Strengthening the future of care
Technology and innovation play an essential role in improving care outcomes, while supporting providers and the communities that they care for – today and into tomorrow. That’s why the theme of this year’s Better Outcomes 2023 is “strengthening the future of care”.
Annette will share insights into how the ANZ team is preparing for this future and the key initiatives that AlayaCare ANZ is prioritising to equip our customers with the tools and resources to adapt and truly thrive.
10.05am – 10.35am
Adrian Schauer, CEO, AlayaCare
The strength of AlayaCare’s future
Experience the digital transformation of care with AlayaCare's co-founder and CEO, Adrian Schauer. Adrian will explore how AlayaCare continues to be at the forefront of an industry revolution while staying true to our mission of enabling the care we want our own loved ones to receive in the place they call home. With an expanding team and investment in the Australia and New Zealand region, AlayaCare is uniquely positioned to support the sector in strengthening the future of care for our communities.
10.35am – 11.05am
Isaac Alexander, Chief Product & Software Architect in Engineering, AlayaCare
Innovative technology in care
A first for Better Outcomes, we’ll welcome Chief Product & Software Architect in Engineering, Isaac Alexander, on how AlayaCare is leveraging the latest advancements in technology to build sophisticated infrastructure that will see AlayaCare’s products stand the test of time.
11.05am – 11.35am
Morning tea and partner expo networking
Meet our partners
Connect with our partners to learn about the many ways you can optimise your digital transformation and discover the latest technologies. To learn more about our partners, visit the Sponsors page.
Meet the AlayaCare team
Chat to our team about AlayaCare’s technology, products, and our exclusive premium features. This is a fantastic opportunity to connect with our experts and have all of your questions answered on the day. Our Solution Engineers will also be on hand at our Demo Zone to showcase how AlayaCare’s residential and home care products can support and grow your business.
Come visit the Customer Experience Zone and ask any questions you may have about our products.
Sponsored by
11.35am – 11.40am
Meet our Gold sponsor
In the spotlight with Anthony Butler, Managing Director Emergent Consulting
Sponsored by
11.40am – 12.45pm
Guest Keynote Speaker
Cynthia Payne, Managing Director, Anchor Excellence
Anchoring excellence in aged and disability care: Building a stronger future together
Join Cynthia Payne, Managing Director of Anchor Excellence for a special keynote.
12.45pm – 1.00pm
Customer showcase
One of the big highlights will be our fireside chat with Uniting Care Queensland. When it comes to showcasing the power of world class technology in the care sector, nothing is more insightful than hearing directly from an organisation who is living the journey.
Don’t miss this wonderful opportunity to hear directly from one of our customers on their service and digital transformation including their plans for strengthening the future of care.
1.00pm – 2.00pm
Lunch & partner expo networking
Meet our partners
Connect with our partners to learn about the many ways you can optimise your digital transformation and discover the latest technologies. To learn more about our partners, visit the Sponsors page.
Meet the AlayaCare team
Chat to our team about AlayaCare’s technology, products, and our exclusive premium features. This is a fantastic opportunity to connect with our experts and have all of your questions answered on the day. Our Solution Engineers will also be on hand at our Demo Zone to showcase how AlayaCare’s residential and home care products can support and grow your business.
Come visit the Customer Experience Zone and ask any questions you may have about our products.
Sponsored by
2.00pm – 3.00pm
Breakout rooms
Breakout: Home Care & Disability
Preparing for Support at Home and PACE
Join the ANZ Product team who will provide an update on the work we have been doing to prepare for the PACE changes in Disability, and how these changes will be utilised for Support at Home in 2024. Hear about how we are keeping abreast of the changes and our preparation to ensure we are ready for them.
Breakout: AlayaCare Residential
Our path to success
Come meet our new VP Residential, Arif Mohamed, as we share the changes and improvements we have implemented to ensure AlayaCare Residential has the focus it deserves to deliver the best of breed solution for our customers. This interactive session will provide an exclusive look at the efforts we've made to ensure AlayaCare Residential receives the undivided attention it warrants. Prepare to engage in robust discussions, exchange innovative ideas, and gain actionable insights into our journey towards success.
3.00pm – 3.30pm
Guest Speaker
Laura Toyne, Branch Manager for the National Program Delivery Branch, Australian Digital Health Agency
Julie Khoury, Senior Project Manager for the National Program Delivery Branch, Australian Digital Health Agency
Why is Digital Health so important for Aged Care?
When it comes to improving the health of all Australians, the role of digital innovation and connection is a vital part of a modern, accessible healthcare system. Laura Toyne and Julie Khoury from the Australian Digital Health Agency will present the exciting opportunities that are underway to enable healthcare systems to better connect and improve health outcomes for aged care consumers.
3.30pm – 4.00pm
Afternoon tea & partner expo networking
Meet our partners
Connect with our partners to learn about the many ways you can optimise your digital transformation and discover the latest technologies. To learn more about our partners, visit the Sponsors page.
Meet the AlayaCare team
Chat to our team about AlayaCare’s technology, products, and our exclusive premium features. This is a fantastic opportunity to connect with our experts and have all of your questions answered on the day. Our Solution Engineers will also be on hand at our Demo Zone to showcase how AlayaCare’s residential and home care products can support and grow your business.
Come visit the Customer Experience Zone and ask any questions you may have about our products.
Sponsored by
4.00pm – 4.05pm
Meet our Gold sponsor
In the spotlight with Ben Woolley, Chief Executive Officer, Redmap
Sponsored by
4.05pm – 4.50pm
Q&A Panel with AlayaCare Executives
Join us for an interactive session with the AlayaCare Executive Team, where your burning questions throughout the day will be answered
4.50pm – 5.00pm
Closing
Final thoughts and closing remarks with Annette Hili, General Manager ANZ, AlayaCare
5.00pm – 8.30pm
Cocktail Party
Celebrate with us at our evening cocktail party - enjoy the stunning views of Sydney, delicious food, and music from our DJ.
Sponsored by
Some aspects maybe subject to slight changes.
Previous attendees loved Better Outcomes:
My highlight of the conference was meeting and interacting with people who are current users of AlayaCare, and hearing their responses and outcomes to challenges I am currently experiencing. I gained a lot of valuable knowledge that I then brought back to my team.
There were some really good examples of ideas leadership in the industry at the conference. The opportunity to reconnect with others throughout Australia, and directly with the AlayaCare staff was excellent.
A fabulous opportunity to spend time with the AlayaCare Executive team. We returned to work energised and with a roadmap of improvements that will deliver significant efficiencies in our business.
