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Advanced technology solutions sit at the forefront of Australia’s care evolution

Caring nurse showing a digital tablet to an elderly woman in a nursing home.

Last fall, Australia’s Governor-General established a Royal Commission into Aged Care Quality and Safety to better understand how to position aged care services into the future for the country’s four million adults over the age of 65 – a population that will double in the next 30 years.

Australia’s leaders know that it is high time to ensure access to affordable, high-quality aged care services that are centred around the needs of people and not organizations. They wish to allow people who need care to exercise greater choice, control and independence. While we await the report’s findings and their impact on organisations that offer home, aged, community and disability services, there is no need to wait to implement solutions to help realise client-driven care.

Flexible, interoperable software solutions that excel far past simply gathering information are the ticket to adapting to shifting winds in Australia’s care services sector. Integration across the health-care continuum is fast becoming the new normal in our consumer-directed landscape – and organisations without the tools to innovate will be at a sizable disadvantage.

We’ve built AlayaCare to be flexible enough to evolve along with any regulatory changes from a federal government and to enable service organisations to handle a rising demand from clients. 

Here’s three key features of our client-focused, interoperable software:

Streamlined budgeting support:

Consumer-directed care is the new normal. In Australia, clients are now entitled to select the services they wish to receive – and how they wish to receive them. Such flexibility and choice requires a software platform that can quickly and efficiently disseminate information and break down each service and its cost (hourly or otherwise) in addition to any client information arising from each visit. Transparent, powerful data management tools are a must to gather and process information – and then to ensure consistent communication and delivery of care. 

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Advanced machine learning and RPM:

AlayaCare’s remote patient monitoring solution and client portals not only enable quick access and exchange of data across a client’s entire health-care team, but empower clients to select the services, schedules, and staff members that suit their needs. Tailor-made algorithms can be used to analyze data, predict future events, and identify hidden trends and patterns from an array of sources. This all helps clients feel empowered in their care and keeps them safe at home, reducing the need to visit hospitals and acute care centres. 


To schedule efficiently is to deliver care well. In fact, our numbers indicate that organisations can use modern technology to reduce their field workers’ travel time by over 30% per week and the amount of time spent scheduling and rescheduling by up to 35% a week. AlayaCare’s mobile care app allows care workers on the road to schedule their days most effectively, automate their timesheets, and access a client’s up-to-the-minute information from wherever they are. Furthermore, advanced cloud-based scheduling capabilities pair clients and caregivers thoughtfully, promote consistent service, and provide transparency into all facets of a client’s care plan. All of these elements ultimately increase the quality and delivery of care.  

Adopting advanced solutions can help your organisation make strategic choices now about how you will operate in years to come. We’re at a turning point in our industry – and we all have the opportunity to make important changes in the lives of so many Australians. 

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Interested in learning more? Visit Melbourne’s Aged Care Tech Forum in June, which will bring together key technology and aged care experts to discuss the latest insights and strategies in this ever-changing industry landscape. AlayaCare will be part of the program, so here from us how our cloud-based solution can ensure your organization continues delivering consistent levels of care – no matter what the future brings.  

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