AI 101: Essential AI concepts impacting home-based care

Artificial Intelligence is transforming how home-based care agencies operate — from smarter scheduling and intelligent documentation to predictive identification of at-risk clients and beyond. But for many leaders, the first challenge is separating the signal from the noise to uncover how AI can be used responsibly and effectively to truly enable smarter decision-making, better workforce efficiency, and improved health outcomes.

In this educational session, our experts demystify AI’s expanding role in home-based care by exploring key concepts, real-world applications, and important compliance considerations for utilizing AI in your organization. Whether you’re role is clinical, operational, or technical, you’ll walk away with a clear understanding of what AI is (and isn’t), how it can support your team, and what you need to keep in mind as you navigate the future of AI in home-based care.

In this session you will learn:

• AI fundamentals – What is AI (and what it’s not) in the context of our industry
• Different types of AI you’ll encounter, from decision support and copilots to fully autonomous AI agents
• Examples of current applications of AI that reduce admin work, support caregivers, and improve care quality
• Key safety, security, and compliance considerations when adopting AI
• What’s coming next: the rise of AI agents and what leaders should do now to stay ahead
• Audience Q&A with our expert panel