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30-MINUTE WEBINAR

5 key back-office workflows that drive business health 

Thursday, August 13, 2026 | 12:30 PM ET

Strong care delivery does not happen in isolation. It depends on the workflows behind the scenes that keep intake moving, schedules full, documentation audit-ready, and revenue flowing. In this 30-minute session, we’ll explore five back-office workflows that have an outsized impact on business health for home-based care providers.

You’ll learn: 

Where operational friction is quietly creating delays, leakage, and margin pressure

What “better” looks like across the five workflows that shape business health

Practical best practices agencies can use to improve visibility, reduce rework, and stay ahead of issues

How technology supports stronger execution across intake, scheduling, authorizations, billing, and exception management

Description

In this 30-minute session, we’ll explore five back-office workflows that have an outsized impact on business health for home-based care providers: intake and referral capture, authorizations and documentation readiness, scheduling and visit fulfillment, billing and claims readiness, and reporting and exception management. We’ll look at where agencies commonly get stuck, what high-functioning operators do differently, and how modern technology can reinforce more efficient, resilient processes.

Whether you’re focused on growth, efficiency, or financial performance, this webinar will help you see how healthier back-office workflows create a stronger foundation for better outcomes. Register today! 

Speakers

Tyra Morton

Senior Solutions Engineer
AlayaCare