Podcasts

In this episode, Avanlee Christine, founder of Avanlee Care, shares the inspiring story behind her mission to support unpaid and informal family caregivers. Motivated by personal experience caring for her grandfather, Avanlee developed a groundbreaking app that empowers family members providing care to loved ones with the tools they need to ensure quality care delivery…

With 10,000 people turning 65 every day, it’s estimated that the home-based care industry will need a staggering 2.5 million additional care workers over the next five years. In this episode, Todd Houghton, Brand President of Homewatch CareGivers, shares his passion for franchising and discussed how his company is enabling franchisees to meet the ever-increasing…

In this episode, healthcare finance expert Mark Patterson shares key insights into the ever-evolving world of mergers and acquisitions in home-based care. Drawing upon his time as CFO for home healthcare companies and more than 30 years of experience, Mark discusses top trends that are reshaping the market, including the growing demand for integrated care…

From sophisticated plots by cybercriminals to unintentional data breaches from internal staff, healthcare organizations are facing more, and more severe, threats to protecting their sensitive data. In this episode, Richard Guttman, AlayaCare’s Chief Legal Officer, shares insights into the current state of data security and privacy in the home care industry, including common threats, actionable…

What is the impact of the CMS 80/20 rule and recent Medicaid rate adjustments on the home health industry? Unlock the secrets to modernizing home health operations with Jesse Howard, Vice President of Operations for Girling Personal Care. Jesse dives deep into the financial strains and staffing challenges home health providers face, particularly in Texas,…

Whether you are an agency owner looking to enhance your financial operations or an administrator curious about how your team can better manage the fiscal realities of the home care sector, this episode is a masterclass in navigating the shifting landscapes of health care finance. Learn about navigating the complexities of Medicaid disenrollments and electronic…

Home Health Consultant and CEO of Corcoran Consulting Group, Guy Tommasi, joins this episode with our host, Jeff Howell, to discuss hospital-at-home care models’ growing potential. They explore sustainable, patient-centered approaches to transforming recovery, demonstrating that innovative care models surpass conventional hospital treatment by enhancing patient satisfaction and lowering expenses. Tommasi foresees a smoother fusion…

Drawing from the tapestry of Medicaid policies across the states, this episode explores effective advocacy and the significance of understanding the intricacies that shape care services. Jeff Humber, VP of Payor Relations at Accent Care, shares his experience providing quality care under Medicaid’s fixed-cost system. With host Erin Vallier, they discuss strategies for maintaining exceptional…

Envision a world where technology solutions address current pain points and preempt future challenges, empowering home care agencies to navigate the digital landscape confidently. In this episode, Ryan Crawford and Alex Skinner, the Value Creation consulting team from AlayaCare, illuminate the path for home care agencies to survive and thrive in this digital revolution. Tune…

Imagine a home health care system that is not only accessible to more individuals but also delivers tangible outcomes – That’s Aman Shah’s (VP of New Ventures & Strategic Partnerships at VNS Health) vision. Through compelling frontline narratives and strategic partnerships, Aman emphasizes the significance of hands-on experience and direct communication in shaping a responsive…

Embark on a visionary journey with us as Adrian Schauer, the CEO of AlayaCare, introduces his 2024 top predictions for the future of home-based care in North America focusing on specific trends emerging in home health, home care, and home infusion in the US and Canada.  Listen as we unpack the promise of AI and…

Embarking on a major software implementation for your home-based care organization can feel like a daunting, harrowing journey destined to be painful. In this episode, Chase Potter, VP of professional services at AlayaCare, debunks these myths and shares how integrating new technologies into your business can be done successfully with a high degree of precision…

Join seasoned nurse and care management expert Angela Daniel as she navigates the complex world of home health care. This insightful conversation explores the profound impact of care management on home health, the various types of care managers, and their unique roles in delivering personalized care. Angela discusses the benefits and challenges of incorporating a…

Discover the transformative potential of video content for your home-based care agencies with Nick Bonitatibus, founder of Digital Champions. This episode dives into his innovative approach to creating an impactful video series for agencies, explores recruitment and retention tactics using video technology, and highlights the power of repurposing content with AI tools. Packed with actionable…

How does Canada’s home-based care stack up against the rest of the world? Join us as we put this under the microscope with Aleem Bhanji, AlayaCare’s market leader for Canada, and Adrian Schauer, AlayaCare’s CEO. We sketch out a comprehensive picture of Canada’s home health care system, highlighting the unique issues faced in provinces like…

Join us for a captivating discussion with Dr. Andrew (Andy) Agwunobi, President of Humana’s Home Solutions division, as we explore Humana’s holistic approach to care and addressing social determinants of health (SDOH), proactive care benefits, and the need for unified healthcare providers. Dr. Agwunobi also discuss tackling the fragmentation of providers, enhancing delivery systems, technology platforms,…

Are you ready to cut through the complexities of back-office management? Join us for an insightful journey with Amy Knight, president of Knight Home Care Financial, as she demystifies back-office management in home health, hospice, and nursing facilities. With over 20 years of experience, Amy emphasizes the importance of understanding agency costs, metrics, and Medicare…

Dive into the dynamic world of home-based care mergers and acquisitions with industry expert, Jen Lentz. In this episode, she shares her journey from COO to operating partner at Havencrest Capital Management, offering a fresh perspective on unifying the US home-based care industry. Discover invaluable insights on selling your business – from understanding your value…

On this episode, we venture down memory lane to understand the humble beginnings and monumental victories of our guests — Alison Green, CEO of Bien Chez Soi, Conner Nelson, Director of Operations for CSI Pharmacy, and Joey Hsu, VP of Operations and Strategy with MedTech Healthcare – recorded live at the Better Outcomes User Conference.…

Be prepared for a closer look at the myriad of self-directed care options available for families in Minnesota. Val Patino and Susan Morgan, the brains behind Accra, Minnesota’s largest home care agency, lead an engaging discussion about the state’s waiver program and the potential to carve out a full-time living as a personal care assistant…

Join us on our podcast as Kristin Wheeler, Executive Director of private duty for the National Association for Home Care and Hospice, shares valuable insights for new agencies navigating the daunting world of homecare. Discover the essential resources and support available through NAHC (National Association for Home Care & Hospice) to ensure compliance, best practices,…

Prepare for an electrifying episode as host Jeff Howell dives into an inspiring conversation with Alison Green, CEO of Bien Chez Soi, Quebec’s largest homecare franchise. Discover Alison’s inspiring journey as she grew from 50 to 850 caregivers while achieving an incredible 42 franchise locations in just five years. Listen to gain valuable insights and…

This episode features Dr. Merle Griff, CEO of SarahCare and author of the upcoming book, “Solace in the Storm: Caring for Loved Ones of Every Generation”. She discusses with Jeff Howell and co-host Kelly Bishop, how folks are becoming more aware of the importance of caregiving, how states are looking into different ways to spend…

Join us for an enlightening conversation on how frontline employees can enhance their job satisfaction and engagement by eliminating repetitive and mundane tasks and instead focusing on value-adding activities. Our special guest, Ian Gordon, brings a wealth of experience as an advisor for driving consumer, provider, and employee experience improvements and administrative efficiency. Tune in…

Join our host Jeff Howell and special guest Megan Shergill, VP at Community Care Home Health in New York. In this informative podcast episode, they explore the benefits of Consumer Directed Personal Assistance Program (CDPAP) services, how to reduce labor costs through automation, the importance of companionship for the aging population, and best practices for…

Many healthcare organizations are turning to Hospital at Home programs to provide more efficient care. A Customer Relationship Management (CRM) system can help make this transition smoother by providing near real-time referrals and data that enable better clinical decisions. Learn how a CRM system can improve home healthcare efficiency and ensure business success with host…

Without any proper training, we’re setting a lot of employees up for frustration when they don’t have the resources they need to perform their jobs. In home care there’s about a 100,000-person administrative workforce that gets very little training, and with every scheduler that you lose, you would lose approximately five or ten caregivers. President…

In this episode, learn about April’s decision making framework and how it can improve your business’s decision making processes to eliminate stalemates or decision drowning that are preventing growth.

In this episode, learn about April’s decision making framework and how it can improve your business’s decision making processes to eliminate stalemates or decision drowning that are preventing growth.

Discover tips on how to ensure regulatory compliance, maximize success for home care owners, and achieve optimal quality of life for all.

In 2023, opportunities will emerge in home-base care that could mark success for years to come. How can care providers take advantage of these opportunities? In this episode, AlayaCare’s CEO and Founder, Adrian Schauer takes a deep dive into 5 predictions for home-based care in 2023. Adrian will explain how organizations can apply these predictions…

Training home care agency care workers fast and well is the key to delivering the care we would want our loved ones to receive. We sat down with caregiver education and training experts from one of our partners, Nevvon, Allan Levine (SVP of Growth and Revenue) and James Cohen (CEO), to talk about how agencies…

With a healthy dose of inspiration, as we approach the end of 2022, we welcomed who we’d put in the running for “most interesting man in home care”, Jeff Salter founder and CEO of Caring Senior Service. Last year, Jeff launched a nonprofit foundation called “Close the Gap in Senior Care” to bring awareness to…

Growth is a top priority among home care providers, even during difficult economic times. Providers are making significant strides in positioning home-based care as an essential component of the broader health care continuum, but there still is a way to go. On Oct 4th, 2022, Home Health Care News, in partnership with AlayaCare, hosted a…

Recruiting the best caregivers can be a challenge when the demand for care workers is so high in the home care industry. According to our 2022 report with HHCN on recruitment and retention, 61% of participants reported that their agency increased recruiting efforts. In this episode, we sit down with Mike McSherry, Director of Strategic…

Home Care is on the rise across the globe but how much do families actually know about what home care can offer? We sat down with Craig Gear, CEO of Older Persons Advocacy Network (OPAN), which delivers information, education and individual advocacy services to older folks throughout Australia. From education services to webinars, OPAN helps…

In this episode we welcome Alex Green, founder of Radfield Home Care UK one of the fastest growing home care franchises in the UK. Alex describes how Radfield developed their very own home care franchise aptitude test to assess whether home care franchising is right for your organization, and how home care organizations can build…

Home Care franchises are a growing industry and experts don’t see the expansion slowing down anytime soon! So, what makes the home care franchise industry so successful?

Some states have an advanced self directed attendant care program where neighbors for relatives who are already acting as caregivers can be an extended workforce for home care agencies. New York State’s program is called CDPAP (Consumer Directed Personal Attendant Care Program). On this episode, we welcome Denise Tripodi Vice President of the NY LHCSA…

2021 has seen an explosion of transactions for home health mergers and acquisitions (M&A). Healthcare mergers and acquisitions are in no short supply as providers, health tech companies, payers and other industry players look to expand their businesses and gain a competitive edge.

Jane Townson, CEO of HomeCare Association in the UK, chats to us about the differences in home care from across the pond where she dives into the differences in home health system funding in the UK, common issues agencies face and what’s being done to overcome them. With years of experience under her belt, Jane…

On this episode of Home Health 360, we sit down with Tim Craig, the VP and Chief Content Director for Lincoln Healthcare Leadership, to chat about home health care conferences and where he is seeing the future of home care moving.

On this episode, we had the pleasure of chatting with LaNita Knote (VP of Clinical Excellence) and Nikki Holles (VP of HR) from Right at Home that has many franchises all over the globe from the North America to Japan.

Children’s needs differ to adults when it comes to home care, yet regulations for adult home care are the same for pediatrics. The pediatric home care space is expanding and undergoing their own challenges amid the pandemic. To talk about the challenges and growth opportunities in pediatric home care, we are joined by guests Chani…

Navigating the Pandemic wasn’t easy for anyone, let alone being a care agency that had to manage the first COVID death in the United States, and everything that came after. Learn from Molly McDonald, Program Manager for Quality & Regulatory Compliance, and Brent Korte, the Chief Home Care Officer, how they overcame these new challenges…

Guest host Erin Vallier sits down with Jeff Wiberg, CEO of Family Resource Home Care and Kunu Kashal, founder and CEO of Senior Solutions Home Care to talk about the home care market and how home care has changed since the pandemic.

Guest host Erin Vallier sits down with Scott Roberts, VP Operations at AccentCare and Jesse Howard, Area Vice President at Girling Community Care to talk about the evolution of staffing in personal care services.

In this episode, our guest host, Erin Vallier sits down with Lourdes Wiley, Clinical Educator and Nurse Consultant, and Irina Gorovaya, Home Health Consultant, Educator, and Founder of Amity Healthcare Group.

With the nationwide home care worker shortage, how do you ensure a high quality of care for your clients? Guest host, Erin Vallier gets the answer as she sits down with two home care industry veterans, Neal Kursban, CEO at Family & Nursing Home Care and Bob Roth, Managing Partner at Cypress HomeCare Solutions.

We sit down with Michael Slupecki, CEO, and Shelley Kanther, VP Marketing at Griswold Home Care. They talk about the long history of Griswold as the older non-medical home care franchise in the US and the recent revamping of their marketing team to focus on attracting new franchisees and caregivers.

In this episode, we sit down and chat with Lucy Campbell, CEO of the multi-award winning Right at Home UK. Lucy gives us a glimpse into the UK home care landscape and goes over some of the amazing work Right at Home UK has done recently.

Our host, Jeff Howell takes the show on the road at the recent HHCN Home Care Conference on December 8th, 2021 in Chicago. In between sessions, Jeff managed to speak with other attendees and get some great insights about the current US home care landscape.

Lane Kofoed, President & CEO, and Dan Durney, Director of Franchise Development for Assisting Hands Home Care sit down with us to share their expertise in the home care franchise space.

In this episode, AlayaCare’s Erin Vallier sits down with John Kunysz, CEO of Intrepid USA and Andrew French, President of Get It Analytics to talk about personalizing the care-at-home experience.

In this episode, we were lucky enough to sit down with Jennifer Tucker, COO of Homewatch CareGivers to talk about her experience running a multinational home care agency and the current climate of the industry in the US.

In this episode, we head to Australia and talk with Rosie Lawn, CEO of Avivo, an agency based in Perth that supports over 3,000 customers through disability, aged care, and mental health funding. Also joining the show is Annette Hili, former COO of BaptistCare and now General Manager for Australia and New Zealand at AlayaCare.…

Today we were lucky enough to talk with Jennifer Maxwell, CEO and Co-Founder at Maxwell Healthcare Associates and Richard Keller, previously President of All Metro Health Care and currently working as an independent consultant. These two industry veterans dive into their impressive experience as leaders in the home care industry and how technology is creating…

Host Jeff Howell talks with Tim Rowan, president of Rowan Consulting Associates, and Erin Vallier, Regional Director of Sales at AlayaCare about how technology can attract the right caregivers to your agency. 

Dr. Joseph Jasser, Chief Medical Officer at Elara Caring and Adrian Schauer, CEO of AlayaCare team up to talk about the approaches to home health different countries have after the pandemic.

Angie Kunnath, Owner and COO, and Matt Vijayan, President & CEO of Home Care Assistance GTA West sit down with Jeff to discuss the Canadian home care landscape during the pandemic in Southern Ontario. As seasoned home care franchisees, Angie and Matt dig into how they transitioned into owning their own home care business, managing…

Mari Baxter, COO, and David Chandler, Senior Director of Strategic Programs at Senior Helpers Franchising sit down with Jeff to talk about the amazing work Senior Helpers has done around caregiver training and improving client outcomes on a national scale. Topics range from the pandemic response of one of the top home care franchisors in…

We sat down with Zayna Khayat, Future Strategist at SE Heath, and Matt Kroll, President of Assistive Care Services at BAYADA to talk about the future of home health. Jeff, Zayna, and Matt touch on a range of subjects such as the move from health care to life care, how the pandemic has changed home…