Skip to content
AlayaCare_logo_White_Orange

Webinar

Support at Home in 2026: Protecting margins, increasing visibility

Webinar for home care providers

📆 Thursday 27 August 2026
⏰ 12:00 – 12:45pm AEST
💻 Free online event
Support at home fund management

Support at Home in 2026: Protecting margins, increasing visibility

AlayaCare is care management software for home, community and residential providers. This free webinar shows how providers can strengthen Support at Home fund management, protect margins and increase budget visibility under the 2026 rules, led by AlayaCare's Annette Hili and Jon Middleton.

What Support at Home in 2026 Means for Providers

Support at Home has brought new pressure points for providers managing funds in 2026. With tighter margins and increased scrutiny over how funds are planned, managed and communicated, providers need stronger operational discipline, increased visibility, and better systems to plan and track budgets.

This webinar explores what Support at Home means in practice for providers in 2026, and how teams can manage budgets more proactively, reduce risk and deliver services sustainably. We'll also touch on how improved planning and budget visibility can help providers stay ahead of compliance expectations and make better decisions earlier.

care_worker_smartphone_13eeac81eefc428d9d29858a0f5cbc6d
elderly_client_care_discussion_3ca3f71040c240d4a8f81a3f358b01af

What You'll Learn

Led by AlayaCare experts, you'll learn:

  • The biggest pressures providers are facing under Support at Home in 2026

  • How to strengthen fund management processes with better visibility of client budgets and pooled care management spend (capped at 10% under the new rules), so teams can identify under- or overspend earlier.

  • How AlayaCare's new Care Management Dashboard and Support at Home capabilities improve planning, increase budget visibility and help providers respond more confidently to compliance, fund management and service delivery challenges.

This event will feature:

  • A discussion on margin pressure, fund management and operational challenges
  • Q&A discussion with our speakers

Meet the Speakers: Strengthening Support at Home Fund Management

Annette Hili, Managing Director, Australia at AlayaCare
Annette Hili

Managing Director, Australia

AlayaCare

Annette Hili leads AlayaCare's Australia and New Zealand operations. She brings more than 23 years of experience in the aged care industry, holding numerous positions, including COO of BaptistCare NSW – Australia's leading and most respected home, community and residential aged care provider, with over 3,500 employees and 160 offices. There she oversaw the operational activities of the organisation and led the company's strategy and growth. In her role as AlayaCare General Manager ANZ, Annette leads the growth strategy of the ANZ operations, focusing on delivering better client care and experiences and leveraging data to drive improved outcomes.

Jon Middleton, Director of Product Management and Technical Services at AlayaCare
Jon Middleton

Director, Product Management & Technical Services

AlayaCare

Jon leads AlayaCare's product and technical strategy, ensuring platforms meet the unique needs of the ANZ aged and disability care sectors. With over 18 years in aged care technology, including roles at BaptistCare NSW & ACT and Telstra Health, Jon brings deep industry expertise and a focus on building solutions that improve outcomes for providers and clients.

Register now

=
home_care_tablet_help_d3713e32658e44019073f8dbe6cd5523

By registering for this event, you consent to AlayaCare ANZ Pty. Ltd. collecting and using your personal information to send you marketing communications, including product updates, industry insights, and information about upcoming events and offerings. Your information will be handled in accordance with AlayaCare's Privacy Policy. You may unsubscribe at any time by clicking the unsubscribe link in any email communication you receive from us.

FAQs

Support at Home Fund Management FAQs