Webinar
Support at Home in 2026: Protecting margins, increasing visibility
Webinar for home care providers
📆 Thursday 27 August 2026
⏰ 12:00 – 12:45pm AEST
💻 Free online event
Support at Home in 2026: Protecting margins, increasing visibility
What Support at Home in 2026 Means for Providers
Support at Home has brought new pressure points for providers managing funds in 2026. With tighter margins and increased scrutiny over how funds are planned, managed and communicated, providers need stronger operational discipline, increased visibility, and better systems to plan and track budgets.
This webinar explores what Support at Home means in practice for providers in 2026, and how teams can manage budgets more proactively, reduce risk and deliver services sustainably. We'll also touch on how improved planning and budget visibility can help providers stay ahead of compliance expectations and make better decisions earlier.
What You'll Learn
Led by AlayaCare experts, you'll learn:
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The biggest pressures providers are facing under Support at Home in 2026
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How to strengthen fund management processes with better visibility of client budgets and pooled care management spend (capped at 10% under the new rules), so teams can identify under- or overspend earlier.
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How AlayaCare's new Care Management Dashboard and Support at Home capabilities improve planning, increase budget visibility and help providers respond more confidently to compliance, fund management and service delivery challenges.
This event will feature:
- A discussion on margin pressure, fund management and operational challenges
- Q&A discussion with our speakers
Meet the Speakers: Strengthening Support at Home Fund Management
Managing Director, Australia
AlayaCare
Annette Hili leads AlayaCare's Australia and New Zealand operations. She brings more than 23 years of experience in the aged care industry, holding numerous positions, including COO of BaptistCare NSW – Australia's leading and most respected home, community and residential aged care provider, with over 3,500 employees and 160 offices. There she oversaw the operational activities of the organisation and led the company's strategy and growth. In her role as AlayaCare General Manager ANZ, Annette leads the growth strategy of the ANZ operations, focusing on delivering better client care and experiences and leveraging data to drive improved outcomes.
Director, Product Management & Technical Services
AlayaCare
Jon leads AlayaCare's product and technical strategy, ensuring platforms meet the unique needs of the ANZ aged and disability care sectors. With over 18 years in aged care technology, including roles at BaptistCare NSW & ACT and Telstra Health, Jon brings deep industry expertise and a focus on building solutions that improve outcomes for providers and clients.
Register now
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