Workforce Management
5 capabilities residential aged care providers need for the new Aged Care Act
The new Aged Care Act is raising the bar for residential aged care providers. Meeting these expectations isn’t just about compliance. It’s about building long-term capability across your organisation. At our Residential Roadshow, Amanda Sweeney, National Service Operations and Reporting Manager at Mission Australia’s Centre for Evidence and Insights, shared five critical areas where providers…
Challenges and opportunities in home and residential care in 2025
The start of a new year brings a new reality for home and residential care providers. With exponential growth in the sector, many are feeling the weight of equally exponential challenges. These pressures are further compounded by the rollout of new government programs, which creates a complex and, at times, unsettling environment. Yet, as the…
ermha365 used integrations to dramatically improve efficiency
About ermha365 LocationDandenong South, Victoria, Australia Operated40 years+ IndustryHome Care Employees570+ For over 40 years, ermha365 has provided a lifeline to people facing complex mental health and disability issues, providing psychosocial outreach, case management services, carer support and more. As ermha365’s business grew and evolved, they encountered mounting difficulties in integrating their administrative and scheduling…
Tackling the care worker shortage: 5 effective strategies for retention
The care worker shortage and high turnover rates in the home care industry are a constant struggle for organisations. Currently, the turnover rate is about 30%, and replacing an employee can cost over $11,000 AUD in resources. So, the big question is, why is the turnover rate so high in this industry? How have other…
On-Demand eLearning for Home Care: A Game Changer for Training and Productivity
In today’s modern, technology-driven world, every industry is turning towards automation to boost productivity and streamline operations. The same applies to the home care industry. For home care organisations, software onboarding can help them achieve their goals and objectives by increasing the productivity of staff members. The onboarding process is vital, especially for newly hired…
5 (more) ways of reducing repetitive tasks through home care software solutions
Many home care organisations struggle with administrative burdens. Care workers spend a significant portion of their day on tasks like data entry and maintaining client records. These activities can take even more time for rural providers who travel long distances to reach clients. Our blog, 5 ways of reducing repetitive tasks through home care software…
